Regional Resource Facilitator

The Centre for Independent Living (CILT) is a non-profit, community-based resource organization run by people with disabilities, for people with disabilities. We operate on the philosophy of the Independent Living Movement which affirms the right of persons with disabilities to control their own lives and live independently.CILT runs the provincial Direct Funding (DF) Program (www.dfontario.ca), an innovative program that allows individuals with disabilities to become employers of their own personal care attendants. As a self-managed model of attendant services, participants on the program receive funds that allow them to recruit and hire their own staff to assist with routine activities of daily living.To support a new two-year modernization project, we have created a number of new roles:A Project ManagerAn Interview Eligibility AdvisorA Senior Community FacilitatorTwo Regional Resource Facilitators(if you are interested in more than one of the four roles listed above, please only apply to one of the roles and in your cover letter, list the other role(s) that you are interested in)Regional Resource Facilitators support provincial Independent Living Resource Centre (ILRC) staff in promoting the DF Program, assist applicants with preparing for their DF interview, and support new program participants (Self-Managers) to successfully start on the program.Reporting to the Intake Manager, you will:Support DF applicants and new Self-ManagersAnswer general questions about the DF Program including some urgent inquiriesReview applications to ensure that all necessary information is included and follow-up with applicants where necessaryReview individual budget parameters with applicantsCorrespond with applicants on issues relating to application to the DF ProgramProvide education and training to applicants, especially related to matters of employment legislation and financial responsibility/accountabilitySupport applicants to successfully start on the program and monitor participation for the first five monthsBuild Relationships with provincial partnersIncrease communication and connection with ILRC staffKeep detailed notes of interactions with applicants and ILRC staffTrack progress of applicants and evaluate effectiveness of current toolsDevelop and implement a streamlined communication system with provincial partnersIdentify and address opportunities to increase consistency in practices to Intake Manager or Intake CoordinatorAdvertise and Promote in conjunction with provincial partnersIncrease the numbers of applicants to the DF Program by promoting the program to various groups and orgs in person and remotelyStrengthen knowledge of DF in the community by developing relationships that increase referrals of eligible applicantsUpdate Access database with applicant/participant information including changes of address and interview readinessGenerate necessary reports and statisticsAssist with mailing documents as requiredCompile DF StatisticsParticipate in DF team activitiesCommunicate/correspond with other team members regularly to ensure consistent adherence to program policies and proceduresReport significant or unusual information encountered in day-to-day activities to the Intake ManagerParticipate in program team activities related to the overall smooth operation of the DF programYou bring:Post-secondary education or equivalent years of experience, and at least two years of additional relevant experienceKnowledge of attendant services, disability issues, the IL philosophy and/or lived experience of disabilityExperience with networking, building and maintaining relationships with multiple partnersExperience preparing applicants for social service programsInterpersonal skills and the ability to be diplomatic, empathetic and tactful, in person, on the phone and in writingDemonstrated ability to lead and work co-operatively in a teamDiscretion and sensitivity to discuss detailed personal care requirements with applicantsExcellent verbal and written communication skills and the ability to generate correspondence in a clear and concise mannerAbility to manage and present data in a clear and concise mannerBasic knowledge of issues relating to staff supervision, payroll, budgeting and employment standardsExperience using MS Excel and Word (or similar spreadsheet and word processing applications) at a basic level; experience using MS Access is an assetGood to know:35 hours per week, 2 year contractHiring range: $51.8-58KHybrid work from CILT's partner offices - approximately once a week or semi-monthly – and from homeSome travel required to prepare applicants for interviews in person (e.g., in their homes, rehabilitation centres, hospitals, etc.)Due to the nature of the role, the successful candidate will be required to provide an acceptable vulnerable sector checkPlease submit your cover letter and resume by April 13, 2025CILT strives to provide a workplace that values:Impactful WorkHuman-centred LeadershipWork-life BalanceInclusion, Diversity, Equity & AccessibilityRespect & KindnessHigh Ethical Standards & Integrity (https://cilt.ca/about-us/working-at-cilt/)CILT is an equal opportunity employer and encourages applications from people with lived experience of disability and other equity-deserving groups.CILT is committed to providing accommodations in our hiring process for people with disabilities. If you require an accommodation, please inform us in advance and we will work with you to meet your needs.CILT's Operational Policies and Procedures which are available on our website, are a condition of employment. #J-18808-Ljbffr