Opt Adult Community Resource Facilitator

**Program**:
Options***
**Contract**:
Permanent, Full-time; 35 hours per week
**Location**:
128A Sterling Rd with travel within the community
**Salary**:
$57,258 - $70,524 per annum Grade 8 BU
**Application Deadline**:
October 23, 2024, by 5:00 PM
**File Number**:
OPT #47-24 - with cover letter and resume
**E-Mail**:
**Mail**:
HR, 355 Church Street, Toronto ON M5B 0B2
**Web**:
familyservicetoronto.org

Grow with us

Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years,
we have worked with individuals and families destabilized by precarious mental health and/or
socioeconomic circumstances, to achieve greater resilience and stability in more just and
supportive communities. We achieve this through our direct service work of intervention and
prevention which includes, case management, counselling, peer support and education;
knowledge building; and system-level work including social action, advocacy, community-building
and working with partners to strengthen the sector.

We’re proud of our people and culture We are constantly evolving what we do and how we do it.
Our work is grounded in the lived experience of the clients and the community. We celebrate
diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new
things.

The Opportunity

Provides goal focused time-limited service to a case load of clients with developmental
disabilities and their families/caregivers. The DS-TCM uses an individualized and person-directed
approach, focusing on the client’s strengths, facilitating inclusion and promoting skill and
knowledge development.

Reporting to the Manager, Options, the Adult’s Community Resource Facilitator (ACRF) provides
information, referral and coordination of service for adults with developmental disabilities and
their families/caregivers. Develops goal-focused, time-limited service plans and reviews regularly
with clients and their families/caregivers. Provides information to help clients make informed
choices; to access both funded and non-funded community resources. The ACRF uses an
individualized and person-directed approach, focusing on the client’s strengths, facilitating
inclusion and promoting skill and knowledge development.

Responsibilities
- Assists clients in identifying their strengths and needs.
- Assesses client needs from a bio-psycho-social framework.
- Works with the client in the process of developing a comprehensive, goal-oriented, time
- limited plan, which builds on strengths and addresses the identified needs from a trauma
informed lens.
- Supports the client in the implementation of the plan.
- Supports the client/family to locate, access and evaluate appropriate supports and community

resources (e.g., personal support workers, day programs, residential options).
- Collaborates with DSO-TR, service providers and community resources as needed.
- Advocates with the client/family for appropriate resources as needed.
- Monitors the implementation of the plan and reviews its effectiveness with the client/family

on a regular basis or more often, as required.
- Ensures continuity of service.
- Facilitates resources and referrals as determined by needs of clients/families.
- Attends and participates in team meetings.
- Attends regular supervision with the manager.
- Identifies and reports high risk situations and serious occurrences as required.
- Ensures the regular and timely recording of case notes, client and service data as required by

funders and FST policy.
- Attends case consultation meetings, training and staff development opportunities as required.
- Implements/participates in program evaluation and client record audits. Delivers service and conducts work in accordance with the Quality Assurance Measures and
accreditation requirements.
- Represents FST at community planning/partnership tables as requested.
- Supervises students and/or volunteers.
- Facilitates group education sessions.
- Performs other assigned duties as required.

Working Conditions
- Travel is required in and around Toronto
- Requirement for flexibility in schedule as required
- Requirement to work alone in the community and in client’s home

Qualifications
- Post-secondary degree in social work or a related field of study or equivalent combination of

education and experience over a minimum five-year period (foreign credentials and relevant
experience will be considered).
- Minimum of three years of clinical/case management experience working with individuals with
intellectual/developmental disabilities and families.
- Knowledge and experience providing service and supports to those diagnosed with a Dual
Diagnosis (i.e. Mental Health and Developmental Disability).
- Knowledge of evidence based practices and supports for individuals with
developmental/intellectual disabilities.
- Knowledge of trauma informed approach to service delivery.
- Demonstrated clinical assessment, formulation, planning, intervent