Systems Analyst

4 weeks ago


Toronto, Ontario, Canada isgSearch Full time
Junior Systems Analyst Role

We are seeking a highly skilled Junior Systems Analyst to join our team for a 6-month contract in downtown Toronto.

  • Must have:
  • 2+ years' experience with desktop imaging solutions, preferably Microsoft SCCM (System Center Configuration Manager)
  • 2+ years' experience with mobile device management solutions, preferably AirWatch/Workspace One
  • 2+ years' experience with asset management best practices/principles
Key Responsibilities:

The successful candidate will be responsible for laptop, desktop, smartphone, and tablet provisioning, decommissioning, and repair within the End Point Provisioning portfolio. They will also contribute to the Windows 11 upgrade program, which involves replacing ~600 Desktops, as well as lifecycle and break-fix replacement for desktops, laptops, smartphones, and tablets.

  • Hardware lifecycle and asset management
  • Software provisioning and deployment
  • Mobile device management solutions (Airwatch/Workspace One)
  • Technical expertise with endpoint operating systems (Windows, Android, iOS)
  • Desktop provisioning solutions (Microsoft System Center Configuration Manager)

In addition, the successful candidate will possess excellent customer service skills, with the ability to balance multiple priorities in a fast-paced work environment and liaise with internal and external support channels within the broader I&IT organization.

Requirements:
  • Diploma in Computer Science or related discipline
  • 2-5 years of experience in Desktop, Laptop, Smartphone, and Tablet provisioning
  • Microsoft A+ or equivalent certification is an asset


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