Operations Manager, Stores

Join to apply for the Operations Manager, Stores role at SEPHORAJoin to apply for the Operations Manager, Stores role at SEPHORAGet AI-powered advice on this job and more exclusive features.At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.Job ID: 271382Store Name/Number: ON-Yorkdale (0502)Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…As Operations Manager, Stores, you are responsible for managing all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora operations standards within the store.Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We’d love to hear from you if…You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or other diversity dimensions.Requests for accommodation due to a disability (visible or otherwise), other protected characteristics, or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesRetailReferrals increase your chances of interviewing at SEPHORA by 2xGet notified about new Operations Manager jobs in Toronto, Ontario, Canada.GUCCI Regional Operations Manager - CanadaDirector of Operations (Business & Operational Excellence)Mississauga, Ontario, Canada 20 hours agoToronto, Ontario, Canada CA$130,000.00-CA$160,000.00 3 weeks agoBusiness Operations and Planning ManagerBusiness Operations Manager (Hybrid, GTA)Senior Manager - Supply Chain and LogisticsPlant Operations Manager - Highly Engineered Plastics Manufacturing, 78934We’re unlocking community knowledge in a new way. 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