Quality Manager
1 week ago
Quality Manager Job location: Richmond Villages – covering South Region (Excludes Kent, Essex & London). Competitive Salary, Company Car, Eligibility for 10% Management Bonus. About the Role You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen. Qualifications & Experience Previous experience of performing successfully in a Home Manager or Quality role. Registered Nurse with strong clinical knowledge base. Experienced in leading audits (internal & external), creating action plans. Adaptability and ability to work across a number of different care homes with differing requirements. Experienced in coaching and supporting teams around clinical concerns such as analysing data for trends/themes. Benefits Job satisfaction – making a difference to residents and families. Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance. 33 days annual leave (inclusive of statutory bank holidays). Comprehensive induction, ongoing training and development to support your career prospects. Discounted gym membership, free flu vaccine and discounts on dental care. Additional Information Time type: Full time. Employment type: Full-time. Seniority level: Mid-Senior level. Job area (locations): Arbrook House, Argyles, Ashley House, Bayford House, Beacher Hall, Church Farm, Clare House (Uxbridge), Copper Beech, Dean Wood, Druid Stoke, Eglantine Villa, Elm Grove, Elm View, Green Gates, Heol Don, Knights Grove, Manor Court, Maypole, Middlesex Manor, Norewood Lodge, Northlands House, Oak Lodge, Parkside (Reading), Pendean House (and 18 more). Equality & Diversity Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role, and we provide reasonable adjustments throughout the recruitment process. We encourage applications from people with diverse backgrounds and experiences. #J-18808-Ljbffr
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Lindsay, Canada Richmond Villages Full timeA leading healthcare provider in Ontario is seeking a Quality Manager to join their Regional Management Team. In this mid-senior level role, you will support care home managers by providing operational guidance and ensuring high quality standards and excellent customer service. The ideal candidate is a registered nurse with leadership experience and strong...
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