Director, Verticals- Canada

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay.ca is a leading online shopping destination seamlessly connecting buyers and sellers from around Canada and the world. Whatever your passion, bring it to eBay. From auto enthusiasts, handbag lovers or trading card fanatics, we celebrate all passions at eBay. eBay exists to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

This is your chance to join the team crafting the future of e-commerce. You’ll be joining a truly global company, allowing you to network internationally and use key takeaways from all over the world. You’ll also become a valuable member of our Canada office where we pride ourselves on our entrepreneurial mindset

Thanks to our broad seller base, eBay has one of the widest ranges of inventory in the world. eBay is on a journey of building up differentiated positions in key categories. This role will oversee eBay Canada’s merchandising, category management, analytics, finance, and business development efforts across all verticals and in particular build winning positions in our key categories. This includes our domestic business (Canadians selling to Canadians) as well as imports and exports with key markets such as the United States.

The role reports into the Canadian General Manager and will be a key member of the Canadian leadership team. The role will be responsible for providing support and leadership to the Canadian Vertical Teams that report into it –Parts & Accessories, Collectibles etc.

We are seeking a seasoned category leader to play a critical role at a pivotal moment in Canadian retail. We want someone who can deeply understand the fundamentals of our complex business, challenge the status quo and be a catalyst for change.

The Director of Verticals will oversee strategic categories within the Canada business, across the Automotive Parts & Accessories, Trading Cards, and Collectibles, among others. This leader will sit on the Canadian management team while also connecting with counterparts and partners across eBay’s regional businesses. The person will lead category leaders their directs, including supply, demand, experience, and community managers. Additionally, the position heavily uses resources from across the Analytics, Finance, Marketing, Comms, Strategy, Operations, and Legal

• Partner with the Canada Management Team to identify long-term strategic opportunities and creative solutions to tough business challenges across different categories
• Activate uniquely Canadian category opportunities by identifying uniquely local opportunities and crafting both a strategy and an exportable playbook around them.
• Guide team members leading multiple verticals in analyzing market and consumer trends.
• Finding similarities and differences across categories and countries to develop three-year regional strategies, to socialize these globally, and to implement and pivot to drive meaningful contributions to the business in Canada and globally.
• Setting short-and-long-term goals, budgets and put processes and programs in place to optimally achieve these goals.
• Defining strategy-aligned goals and guiding teams toward achieving them.
• Synthesizing internal and external data, customer insights and competitor intelligence to generate insights that advise and support focus category strategies.
• Partner with International Markets Finance team and key POC on all finance related matters.
• Lead internal processes to generate and prioritize category- and business-wide innovations, drive alignment and consensus from leaders, and embed critical thinking across the organisation.
• Build models to size growth opportunities and support investment cases.
• Develop team members’ abilities to communicate strategic recommendations to senior executives and build opportunities for them to do so.
• Help the team in successfully building out focus verticals while supporting a broad category representation
• Work closely with the US Verticals teams to adopt the best ideas and concepts.
• Support consistent business development practices across teams as they engage with top brands and sellers, developing pipelines, recruiting new sellers, onboarding, problem solving issues, developing positive relationships, and helping them grow successful businesses on eBay.
• Gather feedback from customers and work collaboratively with product, operations, and shipping teams to prioritize, design, test and launch new features.
• Support, mentor, and lead 7-10 team members.

To be successful in this role, a candidate will have a proven history of these skills/expertise:

• Strategy: Ability to develop and implement long-term strategic plans for category growth and expansion, including market analysis, competitive positioning, marketplace pricing strategies, and promotional activities.
• Category management: Lead and optimized product categories within an e-commerce environment. This includes assortment planning, inventory management, pricing, and product lifecycle management.
• Team leadership: Experience in leading and developing a team of e-commerce professionals working across different domains, in this case across categories with different supply chains and buyer segments. Strong leadership skills
• E-commerce: Understanding of the e-commerce landscape, including knowledge of industry trends, best practices, and new technologies
• Data analysis: Proficiency in using analytics tools and research to develop goals and to supervise and measure key performance indicators against them.
• Cross-functional collaboration: Ability to work collaboratively across functions and regions and to mentor a team in doing the same. Effective communication and stakeholder management skills.
• Vendor management: Maintain relationships with suppliers, manufacturers, and partners.
• Product/user experience: Understanding of user experience principles and ability to identify experience gaps and partner with Product/Engineering partners to develop a roadmap to improve them.
• Marketing: Knowledge of digital marketing strategies and an ability to guide teams in working cross-functionally on category plans across earned, owned, and paid channels.
• Continuous learning: Proven dedication to staying up to date on market and industry trends across categories under management.

eBay’s DNA represents the core of who we are:

Why - Our Purpose - We empower people to create economic opportunity for all.

Who - Our Role in People’s Lives - A marketplace that brings people together to spark unexpected joy

What - Our Strategic Vision - Become the best global marketplace for buyers and sellers through a tech-led reimagination of eBay

How - Our Beliefs - Empower our community, innovate boldly, deliver with impact, be for everyone, act with integrity

This position description should represent your role and responsibilities at the time of appointment, however due to the dynamic nature of our business, your job title, key tasks and responsibilities are likely to evolve over time.  The flexibility to adapt to any changes should be considered a key requirement of working at eBay Canada.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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