Director, Commercial

Job DescriptionWe’re searching for a Director, Commercial Middle Market. Are you searching for new possibilities?Westland Insurance Group Ltd. is growing, and we’re looking for a dynamic commercial insurance leader to elevate our Middle Market segment as Director, Commercial Middle Market (Hybrid). This is a leadership role responsible for driving growth, strengthening client relationships, and empowering a high-performing team of Account Executives. This position is based out of our Thunder Bay, Ontario office, with travel as required.Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training and development programs, including courses seminars, and conferences that support your professional growth.Discover what’s possible, with Westland.The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.Do you thrive on building high-performing sales and service teams? Are you passionate about developing commercial insurance professionals, strengthening market relationships, and driving disciplined growth strategies? If so, join our collaborative Commercial leadership team at Westland Insurance - where expertise, relationships, and client experience come first.Why you'll love WestlandAn open, flexible and welcoming workplacePlenty of opportunities to grow and learnAutonomy to drive your own successBe part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgroundsA total rewards program that takes care of your financial, physical, and mental healthFlexible paid Values Days to celebrate days important to youPaid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clientsWhy we’ll love youMinimum of 5 years in commercial lines with 3-5 years of leadership experienceLevel 3 General Insurance License required. Industry designations (CAIB, CIP, CRM, or FCIP) preferred.Proven experience coaching, developing, and leading high-performing teamsStrong track record of meeting business results through strategic leadership and disciplined executionDeep commercial marketplace knowledge with the ability to guide Account Executives on marketing strategy, portfolio management, and retention best practicesStrong communication, interpersonal, and relationship-building skillsExperience collaborating with cross-functional business partners and solving complex business problemsHigh level of professional integrity and a commitment to delivering exceptional client experiencesEntrepreneurial mindset with strong business acumen and a growth-oriented approachOnce here, you'llLead and coach a team of Commercial Account Executives to drive growth, retention, and strong process executionPartner with the Commercial Servicing Team to ensure seamless client serviceCollaborate with the Marketing team to deliver high-quality market submissionsEnsure adherence to key growth processes, including Portfolio Reviews, Renewal Stewardship, the Jeopardy Process and Strategic Account ReviewsOversee team business development and operational performance, including process execution, client service, and employee attraction, development, and retentionEngage directly with clients, prospects, and carrier partners when additional support is requiredSet individual goals, provide coaching, and hold team members accountable for resultsCollaborate with cross-functional leaders across Personal Lines, People & Performance, Finance, and IT to deliver on corporate initiativesMonitor and act on performance metrics to support continuous improvementMaintain strong industry knowledge and participate actively in regional insurance associations and carrier networksTravel as needed to support clients, markets, and team members#LI-SD1#LI-HybridWant to get to know each other better? Send your resume our way.You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca #J-18808-Ljbffr