Customer Success Manager

3 weeks ago


Montreal, Canada Local Logic Full time
p>Our mission

At Local Logic, our mission is to help make sustainable, equitable, and prosperous cities through the power of data.

We started our journey at McGill University’s urban planning department, where we came to see that cities were being developed in all kinds of unsustainable ways. Why were new business parks being built far from mass transit, when doing so would make traffic congestion skyrocket? Why was social housing being built in places that would exacerbate social problems rather than improve them?

Today, Local Logic makes AI-powered software that optimizes real-estate projects for maximum affordability and minimal environmental impact, all the while generating healthy returns for the developers. This software is powered by the billions of insights we’ve generated over the years that describe all aspects of cities -- from the distance to the nearest bus stop, to the quietness on a street, to the most recent trends in the housing market.

To date, we’ve helped millions of people find their next home by partnering with the top real estate brands in the US & Canada. In the summer of 2023, we secured a Series B funding round to grow our team, enhance our products, and, ultimately, help build the cities of tomorrow.

Your mission

As Local Logic’s Customer Success Manager, you’ll wear multiple hats, taking charge of account management, support, customer experience, growth, and participating in technical sales. You’ll build deep, lasting relationships with our clients, acting as both a trusted advisor and a technical problem-solver. Your role goes beyond traditional customer success—by building or tapping into your consultative sales expertise, you’ll identify new ways our products can meet evolving customer needs, positioning Local Logic’s solutions effectively to support their goals and guiding them through technical elements of the purchasing journey.

As our Customer Success Manager, you’ll play a pivotal role in defining what customer success looks like at Local Logic, shaping not only the customer experience but also the future of technical sales within our team. p>

You believe in our mission and want to help us achieve it. b>

At Local Logic, you have an amazing opportunity to be an early team member of an expanding Series B backed startup. We are focused on understanding the world and its cities to predict the future and make the real estate market more transparent.



  • Montreal, Canada Maya Heat Transfer Technologies Full time

    Maya HTT is a world leading software developer and engineering solutions provider focused on CAE, CAD, CAM and PLM. A long-time partner of Siemens Digital Industries Software, Maya HTT collaborates in providing software, AI, and engineering services to help clients and partners worldwide boost performance, improve quality, drive down costs, and harness the...


  • Montreal, Canada St-Amour & Associates, Senc. Full time

    Salary : Activity area : Pharmaceutical and medical, Technology Our client provides digital tools and platforms specifically for the life sciences and biotech industries. Their platform is designed to help biotech companies manage laboratory workflows, data, and project management tasks efficiently. They enable labs to automate and streamline their...


  • Montreal, Canada Maya HTT Full time

    Maya HTT is a world leading software developer and engineering solutions provider focused on CAE, CAD, CAM and PLM. A long-time partner of Siemens Digital Industries Software, Maya HTT collaborates in providing software, AI, and engineering services to help clients and partners worldwide boost performance, improve quality, drive down costs, and harness the...


  • Montreal, Canada Bizzabo Full time

    Employer Industry: Event ManagementWhy Consider this Job Opportunity:Competitive salary up to $100,000Opportunity for career advancement and growth within the organizationFlexible work environment with remote work optionsSupportive and collaborative team cultureChance to work with world-leading brands and Fortune 100 organizationsExciting role with a dynamic...


  • Montreal, Canada Randstad Canada Full time

    A leading and fast-growing translation company based in Montreal is looking for a passionate and proactive Customer Success Manager to join its team of seasoned professionals. You will be responsible for guiding customers through the entire process, ensuring that they get the most out of their language solutions.AdvantagesBeautiful offices in Old MontrealA...


  • Montreal, Canada Adoc Talent Management Full time

    Company Adoc Talent Management is seeking a Customer Success Manager for its client, a growing company whose mission is to help the aviation industry become more sustainable through digital technology.For over 10 years, this software company has been developing an eco-flight solution (SaaS) designed to optimize fuel consumption and reduce CO2...


  • Montreal, Canada Botpress Full time

    At Botpress, we empower organizations to integrate autonomous agents into their core business functions. Our talented team of developers, engineers, and business strategists is transforming our Platform-as-a-Service (PaaS) into the standard solution for multi-agent systems, serving enterprises, governments, and educational institutions worldwide.The RoleWe...


  • Montreal, Quebec, Canada Vention Full time

    OverviewVention is seeking a seasoned professional to lead its Customer Success department. As the Director of Customer Success, you will be responsible for championing how customers realize value from Vention's products and services. You will work closely with the technical sales team to accelerate customer growth through a combination of product...


  • Montreal, Canada MongoDB Full time

    MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...


  • Montreal, Canada Venngo Full time

    Who we are At Venngo , we provide premium discount programs that allow organizations of all sizes to offer their employees, members or customers special offers from national brands and local favourites where they love to shop, eat and play. We’re an established and growing company that delivers programs and marketing services for leading organizations in...


  • Montreal, Quebec, Canada Autodesk Full time

    Position Overview The Customer Success Specialist at Autodesk is responsible for ensuring a high-quality product experience for customers as they adopt and use our Informed Design workflows. This includes developing and implementing content strategies to support customer adoption and success. This role requires strong communication and engagement skills to...


  • Montreal, Quebec, Canada Velixo Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Velixo. As a key member of our customer-facing team, you will be responsible for guiding clients through their entire post-sales customer journey in a dynamic reseller environment within multiple ERP ecosystems.Key ResponsibilitiesProvide customers with a stellar...


  • Montreal, Quebec, Canada WIPTEC Full time

    About WIPTECWIPTEC, a leading innovator in automated order picking solutions for the retail and e-commerce sectors, is expanding its team and seeking an exceptional leader to fill the position of Customer Success Manager Lead.This state-of-the-art facility, with over 1,700,000 square feet and over 1,000 employees, is located in Longueuil, St-Hubert sector,...


  • Montreal, Canada Velixo Full time

    p>With Velixo, you can build financial, project, and other business reports in Excel with live ERP data in just a few minutes and get the answers you need.Who we are looking for:We are seeking a Customer Success Manager (CSM) with a passion for guiding clients through their entire post-sales customer journey in a dynamic reseller environment within multiple...


  • Montreal, Canada Vention Full time

    Job Description Do you enjoy working with field teams and customers, and can you see a long-term vision to help drive execution strategy to accelerate customer success? Do you have a record of accomplishments employing business and organizational skills, orchestrating across functions to deliver pragmatic and innovative solutions on time? Are you a...


  • Montreal, Canada Vention Full time

    Job DescriptionDo you enjoy working with field teams and customers, and can you see a long-term vision to help drive execution strategy to accelerate customer success? Do you have a record of accomplishments employing business and organizational skills, orchestrating across functions to deliver pragmatic and innovative solutions on time? Are you a growth...


  • Montreal, Canada Maya Heat Transfer Technologies Full time

    Maya HTT is a world leading software developer and engineering solutions provider focused on CAE, CAD, CAM and PLM. A long-time partner of Siemens Digital Industries Software, Maya HTT collaborates in providing software, AI, and engineering services to help clients and partners worldwide boost performance, improve quality, drive down costs, and harness the...


  • Montreal, Canada Tbwa ChiatDay Inc Full time

    p> Zeffy is leading a transformation in the social economy with its unique zero-fee fundraising platform, currently trusted by over 30,000 nonprofits throughout North America.About the role:As a Customer Support Specialist at Zeffy (reporting to the Head of CS), you will play a pivotal role in ensuring the happiness of our nonprofit users. Our support team...


  • Montreal, Canada St-Amour & Associates, Senc. Full time

    Salary :Activity area : Pharmaceutical and medical, TechnologyOur client provides digital tools and platforms specifically for the life sciences and biotech industries. Their platform is designed to help biotech companies manage laboratory workflows, data, and project management tasks efficiently. They enable labs to automate and streamline their operations,...


  • Montreal, Quebec, Canada Coveo Full time

    The Role: As a Senior Customer Success Manager at Coveo, you will collaborate with our customers to ensure our solutions and capabilities align with their strategic business outcomes. Your mission will be to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy by aligning on mutually agreed-upon focus...