User Experience Lead

Recruitment Partner | Resume Reviewer | Spin Enthusiast At Minga, we’re creating the Student Behaviour Platform schools can’t imagine running without. We’re on a mission to make school life run smoother and have fun while we’re at it. We’re a tight-knit team of curious, creative, and low-ego humans who genuinely enjoy working together. We care deeply about the work we do and the people we do it with, and that shows up in how we lead, collaborate, and celebrate. Our culture is built on trust, ownership, and continuous learning. Whether you’re working from our Kelowna HQ or remotely, you’ll have the autonomy to do your best work, the support to grow, and the opportunity to make a real impact in the lives of educators and students. The Role We’re not just hiring for a position, we’re adding a teammate. Someone who wants to help build what’s next, take real ownership, and grow with us along the way. As a Lead UX Designer you’ll focus on the user experience using your design expertise to deliver compelling products that result in exceptional outcomes for Minga teachers and students. Reporting to the VP of Product, you will own and drive projects independently, with ample opportunity to collaborate with a growing design and product development team. In this role, you’ll shape both our product and the evolution of our UX Design practice, setting the bar for standards, process, and impact. What You’ll Do Design Mentor You coach and guide other designers through regular critique, 1:1 mentorship, and paired work. You raise the bar for user-centred thinking, process, and craft, helping others grow in their practice and contribute more effectively to the team. User-Centred Strategist You represent the user while driving alignment across teams. Grounded in research and user insight, you help shape product direction through clear communication, cross-functional collaboration, and thoughtful negotiation of trade-offs. You ensure that design is not only user-centred, but also well-integrated into broader product and business goals. Design Thinker You use design thinking to move through customer interviews, problem statements, solution hypotheses, rapid prototypes and high fidelity designs efficiently and without sacrificing quality. Facilitator You facilitate design workshops for cross-functional teams and collaborate closely with product leadership and other UX designers to continuously improve Minga’s design practice. Researcher Influence UX Design direction based on quantitative and qualitative user research techniques that inform everything from product innovation, to usability optimizations. Design Systems Builder Contribute to a scalable design system that drives platform consistency across all user experiences. Design Systems Owner You lead the evolution of our design system, working closely with engineering and product peers to ensure high-quality, consistent experiences at scale What We Require 5+ years of experience in a UX Design role A portfolio that clearly shows your ability to lead design strategy, elevate product quality, and mentor others Strong communication and facilitation skills in design contexts (critiques, discussions, and presentations) Experience building and scaling design systems in SaaS or multi-user environments Experience in qualitative and quantitative user research techniques and the ability to leverage data to make and measure decisions. Experience working with diverse stakeholders and teams including Product Management, Support, Marketing, and Engineering Excellent verbal and written communication skills to host design critiques and present your work to partners and stakeholders. A desire to share work early and often, learning from mistakes with humility while seeking out expertise to continuously improve your practice. Bonus If You Have Experience designing for the needs of K-12 SaaS platforms, including workflows involving multiple users, roles, and permissions Previous contributions to establishing and evolving a design system Experience in planning and setting up user research and synthesizing research insights Who You Are You’re naturally curious, self-directed, and energized by building You care just as much about how things get done as what gets done You thrive in collaborative environments and aren’t afraid to take the lead You value transparency, feedback, and a shared commitment to doing great work You’re passionate about making a difference and having fun while doing it How We Work (and What We Value) 🌱 Growth Always learning, always evolving 🧭 Integrity Doing what’s right, even when it’s hard 🔥 Passion Bringing energy and heart to everything we do What You Can Expect at Minga Flexible, Hybrid-First Work: Work in a way that works for you. Our hybrid model blends in-office collaboration days with the freedom of remote work. Some roles are fully remote, and we make sure our remote teammates are just as engaged, connected, and celebrated as those in the office. We are open to this role being remote within BC and AB. Inclusive leadership: Monthly CEO Lunch & Learns, open Q&As, and transparent updates; our leadership team listens, acts, and keeps the lines of communication open Culture of connection: Social events, virtual meetups, and 2 annual off sites to bring everyone together Growth investment: We invest in you. With dedicated time and budget for growth, you’ll have the freedom to explore, upskill, and expand your impact Recognition that matters: From Slack shoutouts to company-wide recognition we pause to celebrate progress Perks with purpose: Flexible PTO (vacation + personal days) Health, dental, and vision benefits for you & your family Mental health and wellness support A team that leads with heart, values every voice, and loves what they do 👋 Sound like your kind of place? Apply now, we’d love to meet you. What You Can Expect From Us At Minga, you’re more than just an application, you’re a real person with a story we want to hear. Every résumé is reviewed by a human on our team (no bots ghosting you here), and we make it our mission to keep you in the loop from hello to final decision. We believe in clear communication, mutual respect, and making sure every candidate walks away feeling valued; whether we end up working together or not. If this role feels like a fit, or even a maybe, hit that apply button. We’re genuinely excited to learn more about you. Let’s build something meaningful together. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and Design Industries Education Administration Programs Referrals increase your chances of interviewing at Minga by 2x Sign in to set job alerts for “User Experience Lead” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr