Senior Bilingual Business Analyst
3 months ago
Global Derivative Services (GDS) is responsible for all back-office functions that support derivative trading enterprise-wide, including both the General Account and 3rd party funds handled by Manulife Investment Management across multiple legal entities, segments, and portfolios. Daily functions include derivative trade life cycle processing, trade confirmations, reconciliations, OTC and margin settlements, fielding audit inquiries, liaising with Front Office and Solutions Teams, collateral management, static data maintenance, and reporting.
Senior Business Analysts are on the Derivatives & Collateral Solutions team, embedded within the GDS Group, and are responsible for business requirements documentation and performing User Acceptance Testing. p>
The opportunity
The Senior Business Analyst - Derivatives & Collateral will be responsible for performing sophisticated research and analysis of major derivatives and collateral initiatives to identify, document, and analyze complex processing, service, and/or technical improvement opportunities. Business initiatives may also include implementations of new technologies and new product implementations.
Responsibilities:
- Work independently, or with management, to identify sophisticated operational business issues and develop creative solutions involving workflow procedures and/or new technologies.
- Review and redefine project plans to ensure plans are complete.
- Coordinate post-implementation support for all projects and initiatives.
- Represent business unit in major division or corporate initiatives, ensuring business unit needs are appropriately addressed.
- Keep current on possible future initiatives affecting the business areas and the Company.
- Identification of solutions and alternatives to business and system problems, outlining their relative merits, cost, compatibility, etc., li>
- Development of individual as well as multi-functional feasibility studies and cases for new initiatives that will identify the business requirements and detail cost/benefit analysis to gain overall approval.
- Build and maintain external vendor relationships to stay ahead of changing practices in the financial sector and bring together research of options available to assist business partners in making informed decisions regarding specific business needs.
- Establish relationships with business leaders in order to identify optimal solutions for sophisticated business needs. li>
- Ensure that all processes and systems work within the mandated regulatory and compliance requirements for the industry.
- Development of test strategies, test plans, test cases, and expected results in consultation with clients to ensure that initiatives being implemented meet expected deliverables.
- Ensure team members have a common understanding of project deliverables and parameters (e.g. Time, cost, quality, and benefits).
- Exercise judgment in identifying issues, modifying plans as business conditions change, assessing courses of action, and developing recommendations.
- Maintain focus as priorities change, keeping business needs and importance in perspective as it relates to overall strategic goals and communicating these changes in an understandable, justified, and acceptable means.
- Act as a mentor in terms of implementing superior Application management processes/methodology, particularly within Derivatives and Collateral and the more technical resources working on projects from other areas (Compliance, Risk Management, Front Office, etc.).
- Provide real-time systems support for derivative operations as needed for pricing, data capture/processing, batch processes, etc.
- Track business requirements through the Work Request or project processes contributing, as needed, to the design/analysis and testing phases.
- Troubleshoot existing processes to discover errors, inefficiencies, and automation opportunities.
This role will report to a senior member of the Derivatives & Collateral Solutions team and will work on time-sensitive derivatives and collateral projects for Front, Middle, and Back Office teams. The incumbent will become an expert on the Collateral Management and Derivatives systems to the point where they will be the go-to person to help resolve production questions and issues. li>
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
Technical Skills
- University degree in Business/Finance.
- MBA, CPA, CFA, FRM or similar certification would be an asset.
- 5-8 years Business Analysis experience in Application Management environment within the financial sector.
- Experience with SDLC (software development life cycle) or Agile methodology.
- Hands-on experience with SQL and an understanding of Java language.
- Experience with business requirements gathering and UAT script/scenario documentation.
- In-depth understanding of strategic business objectives combined with broad industry knowledge of investment products, market practices, and derivatives operations.
- Knowledge and understanding of system design and analysis, acceptance and user testing, training, and product improvement methodologies.
- Strong Investment business knowledge, especially with derivatives trade lifecycle and Collateral Operations functions, with 5+ years of hands-on experience as a Business Analyst in Derivatives/Collateral/Investment IT Application Management.
- Knowledge of financial services industry compliance and regulatory requirements.
- Ability to work independently as well as part of a team in an international setting.
- Proactive versus correction problem resolution.
Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.
Flexible work policies and strong work-life balance.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovation
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and Inclusion
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. p>
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
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