Business Process Lead

3 days ago

Dorval, Quebec, Canada Bombardier Transportation GmbH Full time

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Retirement savings plan
  • Employee Assistance Program
Responsibilities:
  1. Program Management and Continuous Improvement: Understand the core model configuration for the S2P end-to-end process. Develop gap analysis considering current state processes and defined requirements. Re-engineer/design processes to improve delivery, reduce complexity, eliminate waste or redundancy, and foster organization-wide collaboration.
  2. Program and Process Management: Manage ongoing processes, including monitoring progress, identifying risks, and mitigating issues. Oversee the third-party technical team responsible for monitoring tool performance and troubleshooting issues. Act as the primary point of escalation related to Ariba issue resolution. Drive improvement initiatives to strengthen operational performance through effective KPI monitoring and Root Cause Analysis, focusing on both short and long-term remediation plans.
  3. Project and Stakeholder Management: Ensure needs and expectations of key groups involved are addressed in planning and executing project deliverables.
  4. Process Documentation: Maintain and update process documentation related to all business process changes. Revise IGS Policy to reflect key elements for purchasing control and compliance.
  5. Communication and Change Management: Communicate process changes, provide training (as required), and assess impact to stakeholders to maximize benefits while minimizing disruption.
New Deployments:
  1. Collaborate with Project Manager to ensure on-time and on-budget project execution.
  2. Gather operational requirements and existing legacy processes at targeted new sites and perform gap analysis with Ariba Procure to Pay existing core model.
  3. Act as P2P process owner and gatekeeper ensuring minimum deviations.
  4. Collaborate with other project stakeholders including Bombardier IT team, third-party integrator, SAP Ariba experts, and supplier enablement team.
  5. Develop and execute effective change management plan both internally at the targeted new site and externally with impacted suppliers.
How to Thrive in this Role? Skills, Knowledge & Experience:
  • You have a Bachelor's degree in Industrial Engineering, Operation Management, Business Management, or preferably a Master's degree in business (MBA).
  • You have 10+ years' experience in supply chain management.
  • You have a PMP certification or as a Scrum master preferably.
  • You demonstrated experience in Ariba S2P deployment projects and program management.
  • You have functional experience with SAP S4HANA and with data management and/or analysis.
  • You demonstrated experience in change management techniques and best practices.
  • You have proven ability to forge strong, long-term working relationships and problem-solving.
  • You have strong written and oral communication skills; ability to distill complex thoughts and ideas to a diverse audience.
  • You can work under time pressure and provide proactive solutions.
  • You are bilingual (French and English).

Please note: You don't need all the skills, knowledge, and experience listed for this position We're not looking for the perfect candidate, we're looking for great talent and resourcefulness.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.

Job: Business Process Lead

Primary Location: Administrative Centre (CA)

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