Dispatcher

4 weeks ago

South Central Manitoba Altona, Canada WINN ADESA Winnipeg Full time
Transportation Dispatcher ADESA/OPENLANE Canada, is the country's largest wholesale vehicle auction and remarketing services company. ADESA/OPENLANE provides state-of-the art facilities and technologies to help dealers and consignors buy and sell used cars, trucks, RVs, boats, motorcycles and heavy equipment.At ADESA Winnipeg, we offer:

• Competitive wages

• Full company paid benefits

• Company matching RRSP plan up to 5%

• Up to 3 paid care days, up to 3 paid float days, 2 weeks vacation (prorated based on hire date)

• Discounted stock options

• Referral Program

• ADESA Perks Program (discounted: gym memberships, mobile services, Vehicle Purchase, etc)

• Employee Assistance Program

• Service Award Recognition Program

• Fun work environment

• Free Parking

• Please note that ADESA/OPENLANE Winnipeg recognizes 11 Statutory Holidays throughout the year and are generally closed on these holidays, unless overtime is being offered. Overview The Dispatcher role is a critical and important member of our Transportation department and we are looking for a dedicated and driven team member to contribute to our team. ResponsibilitiesHelps coordinate the transportation department operations by coordinating long haul, rail and local trips and completing all relevant paperwork to ensure the smooth transition of pickup and delivery Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.

Accurately quoting transportation services, processing transactions, & posting charges according to contracts and company specifications

Investigate any discrepancies and communicating same to appropriate personnel in a timely manner

May assist with scheduling for transport drivers, ensuring adequate staffing in connection with the volume of driveaway services.

Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; and escalating any concerns to the Transportation Supervisor/Manager.

Pro-actively promote transportation services in collaboration with our Sales & Dealer Relations teams.

May assist with onboarding, training, and supporting transportation employees with job related tasks

Assist in ensuring all company vehicles are in safe operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program.

Other duties as assigned. Educational/Experience Requirements 1-3 years related direct dispatching experience required

Valid driver's license and have own transportation as the work location is not on any bus routes

Must possess excellent customer service skills

Team player with excellent communication skills

Ability to handle multiple tasks in a fast-moving environment

High proficiency in in all types of computer software such as Google office, Microsoft office, etc

Experience using Transport software considered an asset

A self-starter who can assess work volumes and ensure timely completion of these prioritized tasks

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