Business Application Analyst
2 weeks ago
The Business Application Analyst (IWMS) will participate and contribute to the success of our client’s IWMS implementation project and other related initiatives.
Responsibilities- Help define business requirements, business rules and optimal business processes related to property management.
- Configure solutions to meet business requirements (use understanding of business rules to create or enhance entry forms, workflows, and reporting).
- Contribute to the user acceptance tests (create test scripts and conduct testing).
- Key contributor to change management activities by creating/maintaining job aids and user guides, communicate changes to users, train/support users and reinforce new processes.
- Outline training videos.
- Maintain the evolution of business processes, new requirements and new configuration.
- Creation and management of user profiles and access groups.
- Facilitate and support usage of solutions and workflows.
- Coordinate the data entry and data quality of related business processes and lifecycles.
- Provide maintenance and support for various mature Microsoft Access databases.
- Support and resolve system outages in a timely manner and advising the appropriate people.
- Organize and complete yearly roll over of databases.
- May be required to implement system design changes approved by manager.
- Complete monthly/bi-monthly uploads.
- Assist in the decommissioning of legacy databases when the functionality has been implemented in a new system.
- Assist with building and testing reports and dashboards in Microsoft Power BI.
- Minimum college diploma or university undergraduate degree in business/commerce or business technology management.
- Knowledge of Integrated Workplace Management Systems (IWMS) or 2 years’ experience in a position with a focus on reporting systems supporting software platforms that helps organizations optimize the use of workplace resources, including the management of a company’s portfolio, infrastructure and facilities assets.
- Good business acumen.
- Good analytical, problem solving and communication skills.
- Detail oriented with ability to manage multiple priorities.
- Customer service oriented.
- Tech savvy and have the ability to work with varied IT systems and applications.
- Experience creating user guides and providing training.
- Experience with Microsoft Access.
- Experience in reporting or business intelligence tools such as Microsoft Power BI is an asset.
- Knowledge of SQL is an asset.
- Occasional travel (domestic) is required.
This is a 1 year contract position in Toronto, ON.
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