Lead, Disability Management

4 weeks ago


Northwestern Ontario, Canada The Body Shop International Limited Full time
h3>The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. p>The Body Shop is committed to generating positive economic, social and environmental impact. p>As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed

Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.Communicate effectively & act as a flexible & responsible role model to your team Working with the Store Management team to:
  • Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
  • Ensure development of customer loyalty to further build The Body Shop brand
  • Meet sales & performance targets
  • Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants
Ability to multitask, manage time & work flexible hours Ability to work independently with minimal direction Training hours for you & your team as needed Ability to make connections with Community Partners to drive local activism Opportunities to grow within the Brand Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all.

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