Associate Director of Technology

1 month ago


Toronto, Canada Bank of Montreal Full time
h3>Associate Director, Salesforce, Private Wealth

Time Type: Full time

Job Family Group: Technology

This position serves as a liaison between the business and technology. As the Salesforce Lead, you will be responsible for managing, implementing, and providing comprehensive support for the Private Wealth business. Although Salesforce will be the primary domain, managing and supporting other critical applications will be desired.

You will also serve as a point of escalation for any issues or concerns raised by Regional Branch Management, Leadership, and Advisor Teams. This role necessitates an in-depth understanding of business processes along with the skills required to enhance productivity, improve user experience, and drive business outcomes. li>Overseeing business operations, change and incident management for Salesforce.Managing regular enhancements and systems upkeep with continuous improvements to the business processes.Support direction setting for platform enhancements and roadmap.Minimum 5-7 years of relevant Salesforce experience acting as a lead/manager.Salesforce FSC Knowledgeable with change management Relationship management and the ability to translate technology issues into business terminology and vice versa.Able to deal with complex business or technical issues and make appropriate decisions/escalations as required.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.We’re here to help:

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