Client Service Administrator
4 weeks ago
4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Hearing Life Canada HearingLife Canada, in partnership with National Affiliated Partners, is the largest provider of hearing healthcare services in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices. Across Canada, we operate over 350 clinics united behind one simple vision: “To help more people hear better.” Client Service Administrator Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Join a team that values client-centered care and transforms hearing journeys. How You’ll Make an Impact Serve as the first point of contact for clients, delivering top‑notch customer care. Greet clients, manage inbound phone calls and emails, and respond to inquiries with professionalism and warmth. Schedule and coordinate clinician appointments to support smooth clinic operations. Maintain a welcoming clinic environment: organize waiting areas and ensure supplies are stocked. Assist clinicians with administrative tasks, including file maintenance, stock orders, and basic hearing‑aid care. Process payments, track insurance claims, manage accounts receivable, and maintain inventory for financial operations. What You Bring Bilingual in French and English. Minimum 2 years of customer‑service experience. Strong organizational skills and ability to manage multiple priorities. Experience with Microsoft Excel. What We Offer Competitive compensation package. Generous paid time off, including 10 vacation days and 10 wellness days. RRSP matching. Healthcare and dental coverage for you and dependents. Ongoing training and development opportunities. Corporate discounts through Perkopolis and discounted rates to GoodLife Fitness. Equal Opportunities At HearingLife, we’re committed to fostering an inclusive and diverse workplace. We are an equal‑opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require accommodation during the interview process, please contact our Talent Acquisition team. #Hearinglife_Canada #Onsite #J-18808-Ljbffr
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Client Service Administrator
1 week ago
Ottawa, Canada Hearinglife Ltd. Full timeHearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to "do what is best for the client" while increasing awareness of the effects of hearing loss and...
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Client Service Administrator Orléans, Watters
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Ottawa, Canada Hearing Life Canada Full timeAbout Hearing Life Canada HearingLife Canada and National Affiliated Partners is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearings awareness campaign, our core philosophy is to provide life‑changing hearing care while increasing awareness of the effects of hearing loss and the...
