Quality Assurance Coordinator

2 weeks ago


Vaughan, Canada Westlake Full time

Quality Assurance Coordinator – Westlake Reporting to the QA Manager, the Quality Assurance Coordinator will coordinate and administer all necessary steps to ensure warranty claims are completed within specified timelines. The coordinator will input, process, and track warranty claims and communicate the results of investigations by liaising with other internal departments and the warranty portal. All required documentation and files will be maintained in accordance with SOX compliance and departmental policies. The coordinator will also manage pigment usage, tracking, inventory, and act as backup for QC Lead‑hand and technical assistant positions. Start Rate $28.62/hr Duties and Responsibilities Review and analyze customer warranty repair requests/claims to ensure compliance with warranty guidelines Administer customer requests for warranty consideration Assist with warranty processes in conjunction with other departments (e.g., QC, Customer Care) Liaise with Customer Care to explain results of warranty investigations Update and maintain customer status reports in Salesforce portal to respond to inquiries in a timely manner Update and maintain a variety of reports for management and department use Ensure all SOX compliance processes are followed, and necessary documents are verified and kept on file Maintain and coordinate pigment inventory in real time daily using the scanning system in the mezzanine Work with material handlers daily to audit and maintain pigment tracking and usage Quarantine and organize defective pigments to be sent back to suppliers when necessary Perform month‑end pigment inventory to report to planning department for any inventory adjustment Serve as backup for the QC lead‑hand to cover vacations and emergencies Serve as backup for the technical assistant to cover vacations and emergencies Comply with company policies and procedures Comply with all health and safety policies and procedures Perform other duties as required by the QA Manager Education, Experience, and Qualifications Completion of a university degree or college diploma 3 years’ experience in Customer Service preferred, preferably in a manufacturing or servicing environment Previous experience using JD Edwards Software preferred Customer Service orientation with excellent communication, negotiation, and problem‑solving skills Bilingualism (English & French) preferred but not mandatory Demonstrates ability to exceed in a fast‑paced environment Managing multiple priorities, effective judgment, and time management Team player with strong interpersonal skills Accuracy and attention to detail is a must Excellent communication skills in English (written and spoken) to produce a variety of business documents High proficiency in using various applications, including MS Office (Word, Excel), JDE; familiarity with MS Outlook and internet applications Must be available to work an 8‑hour shift; specific shift schedule will be determined based on operational needs Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Quality Assurance Industries: Chemical Manufacturing Location & Salary Toronto, Ontario, Canada – Salary: CA$42,000.00‑CA$70,000.00 Posted 4 hours ago #J-18808-Ljbffr



  • Vaughan, Canada Lynden International Logistics Company Full time

    Lynden International Logistics ULC, a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. Lynden International...


  • Vaughan, Canada Westlake Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.​SUMMARYReporting to the QA Manager, the Quality Assurance Coordinator will coordinate and administer all the necessary steps...


  • Vaughan, Canada Westlake Chemical Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.SUMMARYReporting to the QA Manager, the Quality Assurance Coordinator will coordinate and administer all the necessary steps to...


  • Vaughan, Canada SCG Full time

    **Position**:Quality Assurance (QA) Manager** **Date: June 2025** **Education**:A university degree from an accredited institution in Food science or a related discipline is required. **Experience**:8+ years of relevant experience A fast-growing, Vaughan-based food company, operating multiple brands across retail, foodservice, and manufacturing...


  • Vaughan, Canada Westlake Chemical Full time

    A leading chemical company in York Region, Vaughan, seeks a Quality Assurance Coordinator who will manage warranty claims and maintain documentation in compliance with company policies. The ideal candidate has a university degree, 3 years of customer service experience, and excellent communication skills. Proficiency in JD Edwards Software and MS Office is...


  • Vaughan, Canada Nudestix Full time

    **The Brand**: Nudestix is a global fast growing, entrepreneurial color cosmetics brand founded by beauty veteran Jenny Frankel and her two daughters, Taylor and Ally Frankel.Nudestix offers a collection of easy-to-apply, no fuss multipurpose Stix in nude shades. The brand’s motto “go nude but better” emphasizes the “less is more” philosophy of...


  • Vaughan, Canada Give and Go Foods Full time

    Give & Go Prepared Foods Corp.is a proud member of the Mondelēz family. We are a leading, and growing, North American manufacturer of baked goods for over 30 years. If you're looking for a company that will provide you with opportunities for career growth and development, while working with an energetic and team with deeply ingrained values of respect,...


  • Vaughan, Canada Giveandgo Full time

    Job Description Posted Friday, September 5, 2025 at 4:00 AM Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family. We are a leading, and growing, North American manufacturer of baked goods for over 30 years. If you're looking for a company that will provide you with opportunities for career growth and development, while working with an...


  • Vaughan, Canada Packaging Technologies Inc. Full time

    Packaging Technologies Inc. designs and manufactures high impact graphic corrugated containers /packaging, Point-of-Purchase displays and POS capabilities. Our new digital center consisting of digital printing, digital cutting, assembly and co packing can service all our clients’ requirements. Our talented design team combined with our award-winning...


  • Vaughan, Canada Packaging Technologies Inc. Full time

    Packaging Technologies Inc. designs and manufactures high impact graphic corrugated containers /packaging, Point-of-Purchase displays and POS capabilities. Our new digital center consisting of digital printing, digital cutting, assembly and co packing can service all our clients’ requirements. Our talented design team combined with our award-winning...