Manager, Software Engineering

Company Description Wiser Solutions is the global leader in omnichannel retail intelligence, empowering over 750 global brands and retailers to gain a decisive advantage at every consumer decision point. Every day, Wiser collects and analyzes billions of online and in‑store data points with 98% accuracy, offering a single trusted source of insights into pricing dynamics, promotional effectiveness, competitive activity, and retail execution. Their portfolio of market‑proven solutions equips brands and retailers to proactively guide, not just follow, the consumer journey, ensuring optimal visibility, execution, and profitability across every retail touchpoint. Job Description Location: Remote, Canada We tackle one of the toughest data challenges in retail: collecting, matching, categorizing, and analyzing information on 20+ million products from the world’s largest retailers and marketplaces. Our mission is simple—solve messy problems elegantly and cost‑effectively. By uncovering patterns in massive datasets, we empower customers to stay competitive, optimize pricing, and drive revenue growth. What You’ll Do As an Engineering Manager, you will lead one or more delivery teams building pricing execution solutions for brand manufacturers. You will partner closely with the product leader to shape strategy, guide execution, and ensure alignment between business objectives and technical direction. Within your teams, you will: Drive clarity on business value to inform decisions and priorities. Balance immediate roadmap needs with long‑term technical vision. Champion disciplined engineering practices and high‑quality delivery. Within the broader organization, you will serve as a force multiplier—raising the bar for engineering excellence, developing people and processes, and influencing other leaders to adopt best practices. Technologies We Use TypeScript, ReactJS, Redux, Python, Node.js/NestJS, GraphQL, AI coding assistant (Windsurf) AWS, Docker, Kubernetes, Terraform, GitHub Actions, ArgoCD Postgres, MongoDB, Redis, ELK, Tableau, Trino, Iceberg RabbitMQ, NATS Messaging Qualifications Experience & Leadership 10+ years of professional software engineering experience, including at least 2 years leading/managing a software engineering team. Proven track record of mentoring engineers and elevating team performance. History of driving innovation, delivering change, and improving processes across enterprise programs. Success managing distributed, remote, or global teams. Technical Expertise Strong background in distributed systems, integrations, automation, and deployments. Proficiency in architecting and delivering solutions within a distributed software platform. Hands‑on experience building applications with AI tools and frameworks (e.g., AI coding assistants, LLM APIs, AI‑driven automation). Solid understanding of AWS, Linux, Kubernetes, and infrastructure concepts. Deep experience with the software development lifecycle and agile methodologies. Strong RDBMS and SQL programming experience. Execution & Collaboration Ability to translate complex problems into clear, actionable goals aligned with business strategy. Proven ability to work effectively across functions and build strong relationships. Excellent analytical, organizational, and problem‑solving skills with detail orientation. Ownership mindset with accountability to drive execution from start to finish. Experience defining and improving engineering processes and metrics. Bonus Points Experience with Domain‑Driven Design (DDD) principles. Strong interest or background in data and analytics. Experience working within a retail or e‑commerce environment. Supervisory Responsibility Directly manage a distributed team of 4–7 engineers, providing clear direction and support. Hire and onboard top‑quality engineers as needed to meet team goals. Mentor and develop team members, helping them grow into more senior roles. Set goals, provide regular feedback, and deliver performance reviews as part of Wiser’s career management process. Lead sprint planning, backlog refinement, and ensure consistent, timely delivery of engineering commitments. Collaborate closely with product managers, designers, and other stakeholders to prioritize work and balance technical and business needs. Guide technical decision‑making, promote engineering best practices, and ensure high‑quality, scalable solutions. Communicate progress, risks, and dependencies effectively to leadership and cross‑functional partners. Plan resources proactively to meet future business and technical needs. On‑Call This role requires being part of a manager on‑call rotation. Manager on‑call duty corresponds to being available to respond to escalations from the front‑line on‑call engineer for additional support on resolving critical system issues. Additional Information Other duties may arise. Duties, responsibilities, and activities may change at any time with or without notice. EEO STATEMENT Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics. Base Pay Base pay is one part of our total compensation package. Pay is established on an individual basis after considering multiple factors such as relevant experience, education, and other qualifications. In addition, we take into account geographical differentials and make sure pay is equitable with our current staff. For this position, our hiring range for base annual pay is estimated to be CAD$160,000 to $175,000, at the time of this posting. Performance Bonuses Performance‑based discretionary bonuses and variable pay plans are available for some positions. Accommodations If you require accommodation to complete any part of the application process or need an alternative manner to apply, please contact us at USTalentAcquisition@wiser.com or call (855) 469‑4737. #J-18808-Ljbffr