Customer Service Agent
2 weeks ago
Montréal’s
call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role in Montreal • Answer client calls • Listen to clients' needs and offer personalized solutions. • Help clients use our banking applications • Advise and offer transaction or credit solutions • Refer clients with specialized needs to your colleagues • Collaborate and share knowledge with your colleagues The Client Contact Centre in
Montreal
is open Monday to Sunday from 6:00 a.m. to midnight. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance. Your team We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth. Learning and development You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies. Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. Prerequisites • High school diploma • Customer service experience • Promote the values of partnership, empowerment and agility • Eagerness to develop your skills
#CCSM #sacBm
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Initiatives promoting community involvement Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Ready to live your ambitions?
-
Bilingual Customer Service Agent
2 weeks ago
Montreal, Quebec, Canada Jonview Canada Full timeJob Title: Bilingual Customer Service AgentJob Summary:We are seeking a highly motivated and detail-oriented Bilingual Customer Service Agent to join our team at Jonview Canada. As a Bilingual Customer Service Agent, you will be responsible for providing exceptional customer service to our clients in both English and French.Key Responsibilities:- Process new...
-
Customer Service Agent in Disputes
1 month ago
Montreal, Quebec, Canada NBC Full timeJob Title: Customer Service Agent in DisputesAt NBC, we're committed to providing exceptional customer service and protecting our clients' financial interests. As a Customer Service Agent in Disputes, you'll play a vital role in preventing fraud and ensuring our clients receive the best possible support.Key Responsibilities:Respond to customer calls and...
-
Customer Service Agent
1 month ago
Montreal, Canada Altitude Sports Full timeAltitude Sports is a Montreal-based leading ecommerce retailer in Canada, working and playing at the intersection of fashion and the outdoors. Founded in 1984, the company offers best-in-class advice on premium gear and technical apparel, a members-only benefits program, and a curated selection of products for outdoor adventures and urban pursuits. Our team...
-
Customer Service Agent
1 month ago
Montreal, Canada Altitude Sports Full timeJob DescriptionAltitude Sports is a Montreal-based leading ecommerce retailer in Canada, working and playing at the intersection of fashion and the outdoors. Founded in 1984, the company offers best-in-class advice on premium gear and technical apparel, a members-only benefits program, and a curated selection of products for outdoor adventures and urban...
-
Customer Service and Technical Support Agent
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a Customer Service and Technical Support Agent to provide exceptional support to our customers. The ideal candidate will have a strong background in computer science and excellent communication skills.Responsibilities:Provide technical support to customers via phone, email, or chatTroubleshoot and resolve technical issuesCollaborate with...
-
Customer Service Agent
3 weeks ago
Montreal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your role in Montreal• Answer client calls• Listen to clients'...
-
Customer Service Agent
3 weeks ago
Montreal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your role in Montreal• Answer client calls• Listen to clients'...
-
Customer Service Agent
6 months ago
Montreal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your compensationThe salary starts at $21.50/hour with two salary...
-
Customer Service Agent
6 months ago
Montreal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your compensationThe salary starts at $21.50/hour with two salary...
-
Customer Service Agent
5 months ago
Montreal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensation The salary starts at $21.50/hour with two...
-
Customer Solutions Agent
2 months ago
Montreal, Canada Coca-Cola Canada Full timeAbout This Opportunity As a full-time Bilingual Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer...
-
Customer Service Representative
1 month ago
Montreal, Quebec, Canada Randstad Full timeCustomer Service Agent OpportunityWe're seeking a dedicated Customer Service Agent to help us shape our brand's reputation by providing exceptional support to our business customers and end consumers.Key Responsibilities:Deliver top-notch customer service through various channelsCollaborate with internal teams to resolve customer inquiries and...
-
Customer Service Agent in disputes
5 months ago
Montreal, Canada National Bank Full timeAs a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. Your remuneration The salary starts at $23.75 per hour and we offer a...
-
Customer Service Agent in disputes
6 months ago
Montreal, Canada National Bank Full timeAs a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. Your remuneration The salary starts at $23.75 per hour and we offer a...
-
AA/GIC Bilingual Customer Service Agent
2 weeks ago
Montreal, Quebec, Canada Sun Life Full timeAt Sun Life, we're looking for a Client Service Representative for Individual Wealth to join our team.The role of Client Service Representative, Individual Wealth offers an exciting opportunity to provide service to agents and customers by the daily processing and administration of transactions related to our AA/GIC products.You will maintain both new and...
-
Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service AgentAt National Bank, we are seeking a Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Answer client calls and respond to their...
-
Customer Service Agent in disputes
5 months ago
Montreal, Canada National Bank Full timeAs a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests.Your remunerationThe salary starts at $23.75 per hour and we offer a...
-
Customer Service Agent in disputes
3 weeks ago
Montreal, Canada National Bank Full timeAs a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. Your remunerationThe salary starts at $23.75 per hour and we offer a...
-
Customer Service Agent, Financing
2 weeks ago
Montreal, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills. Your job Take calls from clients Answer questions related to financing products (personal loans,...
-
Bilingual Customer Service Agents Banking
1 month ago
Montreal, Canada Recrute Action Full timeBilingual CustomerService Agents(Banking)Thisrole is for our client in the insurance industry and we are lookingfor 6 individuals to join the team. As a Bilingual Customer ServiceAgent you will manage all aspects of customer service and addresscustomer needs through inbound phone email and potential outboundfollowup services related to the clients banking...