Future Opportunities for Customer Account Coordinator
4 weeks ago
What We Offer Flexible medical, dental, and vision plan Employee & family assistance program RRSP matching program Health & Wellness reimbursements Product purchase program Opportunities to take part in job-related training and development Relocation cost (if applicable) Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies Hybrid flexible work options (if applicable) Qualifications Post-secondary education or equivalent in experience 3+ years of related work experience Excellent communication skills in both written and verbal formats. Bilingual (English/French) is considered an asset. High attention to detail and accuracy in all tasks. Proficient in Microsoft Office Suite, including Excel, Word, and Outlook. Exceptional time management and prioritization skills. International/export order experience, including documentation and coordination with shippers and customs, is considered an asset. Collaborative team player with a positive mindset. Flexible and adaptable to evolving business needs and priorities. Responsibilities Accurately and promptly process customer orders from receipt to delivery, ensuring alignment with company standards Monitor and manage the full lifecycle of customer purchase orders, from initial receipt through to final delivery and invoicing Collaborate with customers to revise and confirm order details Address order discrepancies and holds promptly to ensure timely and effective resolution Review and complete assigned tasks in the CIA inventory tool, including allocation, unallocation, and order tracking Utilize ERP, CRM, and inventory management systems to process orders, manage holds, and update customer records Troubleshoot system issues and collaborate with IT or support teams to resolve technical barriers to order processing Maintain clear and consistent communication with all relevant stakeholders including customers, warehouses, transportation team, and various internal departments to meet customer expectations Act as the primary point of contact for assigned customer accounts, building trust through responsive and solution-oriented service Clear and timely communication with relevant departments to ensure accurate and on-time order fulfillment Maintain comprehensive and detailed account notes to support backup and continuity Ensure all order documentation is complete, accurate, and compliant with internal policies and customer requirements Analyze order fulfillment data to identify improvement opportunities and recommend process enhancements that improve accuracy, speed, and customer experience Participate in ongoing training across all account types to build broad expertise Support KPI tracking related to order accuracy, fill rates, and customer satisfaction #J-18808-Ljbffr
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Dieppe, Canada J.D. Irving, Limited Full timeWhat We Offer Flexible medical, dental, and vision plan Employee & family assistance program RRSP matching program Health & Wellness reimbursements Product purchase program Opportunities to take part in job-related training and development Relocation cost (if applicable) Growth and progression opportunities within Irving Consumer Products and the larger...
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Dieppe, New Brunswick, Canada J.D. Irving Full time $45,000 - $65,000 per yearDescriptionWhat We Offer:Flexible medical, dental, and vision planEmployee & family assistance programRRSP matching programHealth & Wellness reimbursementsProduct purchase programOpportunities to take part in job-related training and developmentRelocation cost (if applicable)Growth and progression opportunities within Irving Consumer Products and the larger...
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Dieppe, Canada Irving Consumer Products Full timeJob Description What We Offer Flexible medical, dental, and vision plan Employee & family assistance program RRSP matching program Health & Wellness reimbursements Product purchase program Opportunities to take part in job‑related training and development Relocation cost (if applicable) Growth and progression opportunities within Irving Consumer Products...
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Dieppe, Canada Irving Consumer Products Full timeJob Description What We Offer Flexible medical, dental, and vision plan Employee & family assistance program RRSP matching program Health & Wellness reimbursements Product purchase program Opportunities to take part in job‑related training and development Relocation cost (if applicable) Growth and progression opportunities within Irving Consumer Products...
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Future Opportunities for Deployment Planner
2 days ago
Dieppe, New Brunswick, Canada J.D. Irving Full time $60,000 - $90,000 per yearDescriptionWhat We OfferIrving Consumer Products is proud to offer a competitive salary and benefits package, including but not limited to:Product purchase programOpportunities to take part in job related training and developmentGrowth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of...
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Future Opportunities for Deployment Planner
3 weeks ago
Dieppe, Canada Irving Consumer Products Full timeFuture Opportunities for Deployment Planner (12-month Contract) 3 weeks ago Be among the first 25 applicants What We Offer Product purchase program Opportunities to take part in job related training and development Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies Hybrid flexible...
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Future Opportunities for Deployment Planner
3 weeks ago
Dieppe, Canada Irving Consumer Products Full timeFuture Opportunities for Deployment Planner (12-month Contract) 3 weeks ago Be among the first 25 applicants What We Offer Product purchase program Opportunities to take part in job related training and development Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies Hybrid flexible...
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Future Opportunities for Deployment Planner
4 weeks ago
Dieppe, Canada Irving Consumer Products Full timeFuture Opportunities for Deployment Planner (12-month Contract) 3 weeks ago Be among the first 25 applicants What We Offer Product purchase program Opportunities to take part in job related training and development Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies Hybrid flexible...
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Future Opportunities for Deployment Planner
4 weeks ago
Dieppe, Canada J.D. Irving, Limited Full timeWhat We Offer Irving Consumer Products is proud to offer a competitive salary and benefits package, including but not limited to: Product purchase program Opportunities to take part in job related training and development Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies Hybrid...
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Future Opportunities for Deployment Planner
4 weeks ago
Dieppe, Canada J.D. Irving, Limited Full timeWhat We Offer Irving Consumer Products is proud to offer a competitive salary and benefits package, including but not limited to: Product purchase program Opportunities to take part in job related training and development Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies Hybrid...
