Training Specialist

2 weeks ago


Ottawa, Ontario, Canada EQ Bank | Equitable Bank Full time
Join a Challenger

We're not your typical bank. We believe in innovating the banking experience to provide Canadians with better options.

Our team is composed of inquisitive and agile minds that strive for smarter ways of doing things. If you're up for taking on big challenges and redefining the future, we want to hear from you.

You'll collaborate with people who encourage you to reach new heights. We prioritize fun, ask questions, and learn together.

The Company

We are a large (and growing) family, serving over 670,000 people across Canada through Equitable Bank and our subsidiary, Concentra Bank. Together, we have more than $125 billion in combined assets under management and administration.

Our customers have named our EQ Bank digital platform one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

The Training Specialist will develop and deliver training programs for both new and existing staff members. This role is accountable for ongoing review and maintenance of the training programs to ensure their accuracy and effectiveness.

The Core Responsibilities
  • Liaise with Management and Residential Lending teams to maintain a strong understanding of existing products and procedures.
  • Work with subject-matter experts to determine content for course modules.
  • Design and develop ILT, VILT, participant guides, and activities to facilitate the transfer of learning.
  • Deliver training for both new and existing staff members for new products/services as well as job-related functional training.
  • Deliver training via various methods such as instructor-led training, virtual ILT, videos, and exercises.
  • Maintenance and coordination of training, including scheduling courses and booking rooms.
  • Manage the course evaluation process by ensuring evaluations are summarized and logged in the data tracking system.
  • Conduct post-training evaluation to determine the effectiveness of training and adjust the delivery method/materials as required.
Let's Talk About You

Requirements include:

  • 5 years of experience in financial or banking roles, particularly residential mortgage backgrounds.
  • 3-5 years of experience in Instructional Design.
  • 3-5 years of experience in facilitating training to adult learners via ILT and VILT.
  • University/College Degree in finance, business, or related fields.
  • Certificate in Teaching and Training Adults is an asset.
  • Experience in the Financial Services industry, particularly residential underwriting and mortgage trends.
  • Experience using authoring and editing tools such as Camtasia and Snagit.
  • Experience working in both Prime and Alternative mortgage lending.
  • Solid knowledge of software packages, including MS Word, PowerPoint, and training tools.
  • Basic knowledge of web design and web application.
  • Knowledge in editing tools, including video editing.
What We Offer

Competitive discretionary bonus

Market-leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while caring for your little one

Generous vacation policy and personal days

Virtual events to connect with colleagues

Annual professional development allowance and comprehensive Career Development program

A fulfilling opportunity to join a leading FinTech and create a new kind of banking experience

Our Commitment to Inclusion

Equitable Bank is deeply committed to inclusion. Our organization is stronger when we honor and celebrate everyone's diverse experiences and perspectives.

We support and encourage our staff to grow personally and professionally.

We commit to providing a barrier-free recruitment process and work environment for all applicants.



  • Ottawa, Ontario, Canada AmerisourceBergen Full time

    Key ResponsibilitiesThe Development and Training Specialist will be responsible for developing and delivering training programs that support the business goals of our organization. This will involve conducting needs assessments, designing training curricula, and delivering training sessions.You will also be responsible for evaluating the effectiveness of our...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    The role of Rail Operations Specialist at Anishinabek Employment & Training Services involves ensuring the maintenance of track components. The position leads crews to guarantee that fixtures on the railroad work properly.ResponsibilitiesInspect and maintain track structure and right-of-way to meet specificationsSupervise and develop track forces to ensure...


  • Ottawa, Ontario, Canada Advantage Solutions Inc. Full time

    **Job Overview**We are seeking a highly skilled Training and Development Specialist to join our team at Advantage Solutions Inc. As a Field Operations Trainer, you will be responsible for providing expert training and development support to our in-warehouse associates across Canada.**Key Responsibilities**Present and facilitate one-on-one training sessions...


  • Ottawa, Ontario, Canada IFG International Financial Group Ltd Full time

    About the RoleWe are looking for a talented Training and Development Specialist to join our team at IFG International Financial Group Ltd. The successful candidate will be responsible for developing and managing comprehensive cloud training programs, aligning them with Cloud Transformation objectives, and ensuring they meet the needs of technical and...


  • Ottawa, Ontario, Canada Barclay Specialist Care Ltd Full time

    The Sales Operations Specialist is responsible for driving sales effectiveness through the development, maintenance and optimization of key sales operations processes. This role requires an individual with strong sales operations and analytical skills who works collaboratively with the sales team to create and implement strategies that will maximize revenue...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    Job DescriptionAnishinabek Employment & Training Services is seeking a skilled Administrative Support Specialist to join our team. The successful candidate will provide clerical and administrative support services, including greeting visitors, responding to inquiries, and maintaining electronic and hard copy filing systems.The ideal candidate will possess...


  • Ottawa, Ontario, Canada Ocean State Job Lot Full time

    Job DescriptionWe are seeking an experienced Mental Health Training Specialist to join our team at Ocean State Job Lot. The successful candidate will be responsible for designing and delivering high-quality training programs that address mental health and substance use issues in Indigenous communities.


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    We are seeking a highly skilled Psychotherapy Specialist to join our team at Anishinabek Employment & Training Services.The successful candidate will provide therapy using a variety of modalities within Clinical Services, working closely with our team to deliver exceptional care. Key qualifications include a Master of Social Work or Psychology degree,...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    At Anishinabek Employment & Training Services, we are seeking a highly skilled Residential Support Specialist to join our team at the Family Healing Wellness Centre.Salary InformationThe successful candidate will receive an hourly wage of $20.00 to $26.10, with a regular full-time schedule of 40 hours per week.Job DescriptionThe primary responsibility of...


  • Ottawa, Ontario, Canada Amentum Full time

    Amentum is proud to be an equal opportunity employer, committed to hiring talented individuals who share our values. As an Aviation Training Specialist Lead, you will play a critical role in designing and delivering high-quality training programs that meet the needs of our clients.To succeed in this position, you will need a minimum of 5 years of experience...


  • Ottawa, Ontario, Canada Taggart Group of Companies Full time

    Job Title: Application and Training Specialist Reports to: IT Manager, Applications Company: The Taggart Group of Companies Work Description The Application and Training Specialist is responsible for delivering nd and rd tier user support and facilitating applications training to The Taggart Group of Companies' internal staff on corporate systems. The...


  • Ottawa, Ontario, Canada Thales Full time

    Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades,...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    **Job Overview**The Anishinabek Employment & Training Services is seeking a highly skilled Water Treatment Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and effective operation of water treatment facilities across various First Nations communities in Ontario.


  • Ottawa, Ontario, Canada Bayshore HealthCare Full time

    Job Description:The Implementation & Training Specialist will lead the development, review, approval, maintenance and implementation of Pharmacovigilance processes and procedures in time for Patient Support Program launch and act as a subject matter expert with respect to Pharmacovigilance training and compliance.This role will further involve delivering...


  • Ottawa, Ontario, Canada Capgemini Full time

    Capgemini seeks a hardworking Quality Training Specialist to join our team. Ideal for a dedicated individual passionate about contributing to our engineering projects. You will ensure QMS alignment with business goals and regulatory requirements.Key responsibilities:1. Collaborate closely with business leaders and departments to determine training objectives...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    Anishinabek Employment & Training Services is seeking a qualified Occupational Health Specialist to join our team. In this role, you will be responsible for promoting a healthy and safe work environment, with a focus on preventing workplace injuries and illnesses.The successful candidate will have excellent communication and interpersonal skills, with the...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    We are seeking an experienced Child Welfare Specialist to join our team at Anishinabek Employment & Training Services.About the RoleThe Child Welfare Specialist will be responsible for providing case management services to vulnerable populations, including children, youth, and families.This role requires a strong understanding of the Child and Family...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    We are seeking a skilled CORPORATE SUPPORT SPECIALIST to join our team at Anishinabek Employment & Training Services. This is an exciting opportunity for a detail-oriented individual to support the successful delivery of projects and initiatives.The Corporate Support Specialist will assist the Corporate Project Analyst in the coordination and management of...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    We are committed to diversity in the workplace and encourage applications from all qualified candidates. As a Strategic Communications Specialist at Anishinabek Employment & Training Services, you will have the opportunity to make a meaningful impact in our community. Your primary responsibility will be to develop and implement effective communication...


  • Ottawa, Ontario, Canada Anishinabek Employment & Training Services Full time

    Job OverviewAnishinabek Employment & Training Services is seeking a highly skilled Child Welfare Specialist to join our team. This role plays a critical part in providing protection services for children, under the direction of the Protection Service Manager.Salary InformationThe successful candidate will receive a competitive hourly rate of $30.18-39.38 per...