Sales Operations Specialist
6 days ago
Job Requirements:
- Develop, maintain and optimize sales operations processes, such as order management, order fulfilment, customer segmentation, pricing, quoting, and lead management
- Analyze sales data to identify trends and opportunities and create reports to track progress and performance
- Collaborate with the sales team to understand their operational needs and help achieve their goals
- Utilize CRM to develop and maintain accurate customer and sales records
- Develop strategies and tactics to maximize sales effectiveness and efficiency
- Create and manage sales documentation, including sales plans, SOPs and job aids
- Manage and advise on the execution of campaigns and promotions
- Provide training and support to sales personnel on operations processes
Qualification and skill sets:
- Bachelor's degree in Business Administration, or related field
- 5+ years of experience in sales operations, operations management, business development preferred
- Both fluent English and Chinese are required
- Proficient in CRM software, sales analytics tools, and Microsoft Office Suite
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Able to work independently and as a part of a team
- Able to multitask and prioritize projects
- Able to work under pressure and meet deadlines
Tagged as: Sales Operations
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