Lead Technician

11 hours ago


Edmonton, Canada Fitness Machine Technicians Full time
p>Lead Technician / Service Supervisor - Fitness Equipment

Fitness Machine Technicians of Edmonton is looking for a Lead Sr Field Technicians / Service Supervisor to manage service requests and perform repair/preventative maintenance at fitness centres throughout the Metro Edmonton area and within Alberta.

This position will lead & prioritize service requests with a small team, coordinating the full cycle of service from field diagnostics, work report, recommendation, parts lookup, repair, and close out.

The candidate will also travel to commercial and consumer locations to perform diagnostics, troubleshooting, repairs, and conduct preventative maintenance on fitness equipment. Delivery and installation of fitness equipment might be required.

This role serves as Fitness Machine Technicians' ambassador to the customer and is responsible for developing and maintaining customer relationships, committed to delivering outstanding customer service.

  • Fitness Machine Technicians is the fastest growing fitness equipment repair network in North America with over 130 territories in the USA and recently expanding to Canada.
  • You will have a breadth of opportunities including customer service, logistics coordination, and mentoring others after you become proficient.
  • FMT allows you to travel to different job sites with limited outdoor work in harsh weather.
  • No weekends or crazy night shifts. You can spend quality time with family/friends and on things you love to do.
  • Experience in working in a remote/virtual environment with strong technology and computer skills is a MUST.
  • Strong background in electrical troubleshooting and diagnostics; li>
  • Mechanical aptitude and experience working with hand tools required (2-3 years preferred).
  • Logical approach to diagnosing mechanical/electrical problems.
  • Prior experience with direct customer service and an entrepreneurial approach to helping customers resolve problems with fitness equipment.

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