Furnace and Duct Cleaning Lead Technician

3 months ago

Edmonton, Canada ACCLAIMED! HEATING, COOLING & FURNACE CLEANING Full time

Do you like interacting with customers, who appreciate what you are doing for them?
- Do you want a stable and healthy work environment?
- Do you want to work with some great people, and have some fun along the way?
- Are you looking for a place to work where you can be proud of what you do, and have your efforts appreciated?
- All while earning a great income?

**Lead Furnace Cleaning Technician**

A Lead HVAC Cleaning Technician provides a key role in the day-to-day operations and is an integral component of our team All Lead HVAC Cleaning Technicians at Acclaimed are fundamental to the organization and are counted on to provide exceptional customer service as the face of the company. This important position faces new, bold challenges every day.

Acclaimed Heating, Cooling, & Furnace Cleaning has provided ACCLAIMED service from our family to yours since 1995. Keven and Tami started Acclaimed with a strong desire to provide an outstanding customer experience from beginning to end. We are continually tapping into many resources to navigate the ever-changing technologies, efficiencies, and reliability factors for the best products available.

**RESPONSIBILITIES**:

- Perform HVAC cleaning duties on residential, commercial, and property management job sites.
- Operate various cleaning tools and materials, including the operation of a Power Vac truck.
- Oversee the job performance of a cleaning assistant, when applicable.
- Handle customer questions with the highest degree of professionalism and courtesy.
- Build a lasting professional relationship with customers by consistently displaying intelligence and expertise, sincerity and trustworthiness, and honesty and reliability.
- Maintain acceptable levels of truck stock and inventory and refill stock in a timely manner when necessary.
- Accurately use Acclaimed’s internal CRM system on a daily basis for job information, note documentation, and payment processing.
- Provide recommendations to clients on additional systems in their home that may benefit from cleaning or other services Acclaimed provides.
- Maintain a working knowledge of all company products, services, and promotions.
- Comply with all Health & Safety legislation, policies, and protocols, including reporting issues and infractions to the Safety Officer or Manager.
- Interact with all Acclaimed staff in a professional and courteous manner.
- Reflect Acclaimed’s corporate values.

**SKILLS AND ATTRIBUTES**:

- **Minimum 3 year experience as performing furnace & duct cleaning, and 1 year as a lead technician/operator**:

- A valid driver’s license and clean drivers abstract. (No more than 2 minor convictions in the last 3 years)
- Supervisory experience of junior staff
- Bondable, with no criminal record
- Physical Fit
- Proven ability to work in a fast-paced work environment.
- Professional behaviour and demeanour with coworkers and customers.
- Strong work ethic and positive attitude.
- Strong verbal and written communication skills.
- Reliable and Punctual
- Ability to work independently, with little supervision.
- Fall Protection Training
- Confined Space Training
- Aerial Work Platform Training

**Job Types**: Full-time, Permanent

Pay: $30.00-$50.00 per hour

Expected hours: 40 - 50 per week

Additional pay:

- Bonus pay
- Commission pay
- Tips

**Benefits**:

- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Number of Years of Duct Cleaning Experience.

**Experience**:

- sales: 2 years (preferred)

Work Location: In person

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