All Store Manager

3 weeks ago

London, Canada DOT Furniture Full time
p>Who are we?Our teams from the ground up, are enthusiastic, passionate, professionals, that are committed to building long term relationships with teammates, clients, and communities.Are you looking for a career that you look forward to, coming in to work everyday? Are you a passionate, creative, professional with self starter and excellent communication skills? p>This position is responsible for leading, coaching, and driving store sales by motivating a team and working directly with employees and customers to provide an amazing service experience. A small business mindset and entrepreneurial spirit are some of the key ingredients for a successful role within Dot Furniture.Compliance and consistent execution of company policies and procedures.Facilitate sales training for continued growth.Execute the Dot Furniture training programs through Dot University and assist all Dot Ambassadors in product knowledge and compliance training.Hold daily huddles and or weekly sales meetings with sales staff.Relationship Management Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a customer management system.Manage customer escalations and disputes as necessary.Prospects commercial accounts designed to drive sales.Administrative Create and maintain visual displays in the store.Maintain accurate inventory levels and oversee inventory movement.Maintain accurate store warehousing activities, dispatches, and paperwork.Hire and manage proper staffing according to store and seasonal requirements.Control store costs, including wage expenses, inventory, and daily expenses.Implementation, maintenance, and organization of store daily housekeeping.Manage internal and external email and phone communication.Experience in retail sales is an asset.Excellent interpersonal, communication (verbal & written English) and customer service skills.Knowledgeable in a sales environment, and management of a sales system (POS).In addition to an exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our organization, such as: Enhanced vacation policy, based on tenure.Incentives/bonuses for sales growth.Comprehensive Health, Dental and Life Insurance.On site parking.Microsoft Office: 1 year (preferred) Retail management: p>Language: English (required)

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