Department Manager

2 days ago

St Theresa Point, Canada The North West Company Inc. Full time

The Department Manager, Meats is accountable for the efficient and fiscally-responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service while adhering to all Food Safety Protocols, Standard Operating Procedures, Corporate Policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labor costs, inventory control, product presentation, and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

More than just retail.

Come make a difference.

The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

Are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team.

Northern/NorthMart offers rewarding experiences and unique opportunities for growth.
  • Competitive salaries
  • Comprehensive benefits package
  • Allowances for both food and accommodation
  • Paid training
Your Responsibilities
People Leadership
  • Create a coaching and development culture for all employees, which embraces a passion for food service
  • Demonstrate outstanding leadership, while serving as a role model
  • Manage direct reports including selection, orientation, training and development, performance management, and career planning
  • Ability to adapt to changing environments and situations by demonstrating proficiency in problem-solving and decision-making skills while communicating operational requirements/ changes to department associates through daily huddles
Customer Offering
  • Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
  • Provide superior customer service to meet customer needs
  • Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
  • Order, receive, organize, rotate, merchandise, and present products and stock in accordance with company standards
  • Driving profitable sales for your department by controlling shrink (waste) through following order guides, rotation, dating, and storage standards and using all production charts
  • Execute department programs through effective merchandising techniques, suggestive selling, and attractive displays as well as ongoing maintenance and execution of planograms
Policy/Regulatory Adherence
  • Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
  • Responsible for ensuring that H&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
  • Work with the Store Manager to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis, and labor cost control
  • Manage the department budget
Personal/Professional Development
  • Thorough understanding of all relevant company programs
  • Keeps abreast of local competitor activity and industry trends
  • Enterprising, passionate individuals who are good planners and organizers are always successful in this role
Skills and Qualifications
We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.
  • A minimum of two years of experience in a high-volume grocery/retail environment
  • Strong customer service skills.
  • Record of bottom line and sales results in previous roles.
  • Ability to interpret a variety of instructions both verbally and orally.
  • Computer knowledge of Excel and Outlook.
  • Strong knowledge of grocery operating principles.
  • Exceptional analytical, problem solving and decision making skills with a high attention to detail
  • Proven organizational, planning and prioritizing skills
  • Excellent written and verbal communication, interpersonal skills and superior customer service skills
  • Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
  • Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies
  • Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset

Working Conditions

  • Work in extreme conditions
  • Lift 50+ pounds
  • Work extended hours
  • Will be required to stand for long periods occasionally.
  • Use full hand mechanics
  • Handle or feel and reach with hands and arms
  • Work in remote areas
Help Us Serve Rural and Remote Communities

The North West Company plays a critical role in serving rural and remote communities across Canada’s north. Customers trust our Northern stores and NorthMart stores to provide the products and services that make their lives better. In turn, we trust our in-store personnel to deliver If you are considering a career in the north, we offer excellent compensation and the freedom to make a store your own. You’ll have the rare opportunity of experiencing life in the north, with its outdoor activities and culturally engaged communities. We put our full support, including first-rate training, behind you. Many of our most successful operators worked their way up through our stores. If you are ready for adventure and hungry for a meaningful, wide-open career, take a look at what we have to offer.

We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in multiple communities across the North. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THE NORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN, QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY.

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