IT Business Analyst Full-time

4 weeks ago

New Westminster, Canada City of New Westminster Full time
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Business Systems Analyst (Land/Council/Library)

New Westminster, British Columbia

Number of Openings: 1
Hours per Week: 35 hours per week.
Employee Group: CUPE, Local 387
Location: City Hall: 511 Royal Ave
Competition #: 529
Additional Details:
Business Systems Analyst (Land/Council/Library)
Employment Status: Regular Full-Time
Pay Range: $50.23 per hour + benefits
Closing Date:

Apply Now

Join the IT Services team at the City of New Westminster As a seasoned Business Systems Analyst, your primary focus will be Land, Council, and Library systems, including Horizon, Tempest, and eScribe. In addition to assessing business requirements and recommending solutions, you'll play a crucial role in scripting, programming, ongoing application support, and project management. From technical tasks like database maintenance to collaborating with clients and vendors, this role demands a high degree of independent judgment and action within established guidelines. br/>
This position is eligible for hybrid remote/in office.

Minimum Required Education

  • Bachelor’s degree from a recognized, reputable post-secondary institution in an IT Systems related discipline.

Minimum Required Experience

  • 5+ years of experience working in an IT department in a Systems Analyst or similar role
    • Experience working in a Municipal IT department in a Systems Analyst related role would be an asset

Other Mandatory Requirements

  • Must be a Canadian citizen or a permanent resident
  • Must be able to complete and pass a Police Information Check

Role Responsibilities

  • Developing reports and queries using a variety of tools, including Tempest ReportBuilder Tools, SSRS and SQL Management Studio
  • Developing, maintaining, and troubleshooting interfaces between systems using a variety of tools including SQL and proprietary vendor tools
  • Managing user accounts and security
  • Provide troubleshooting assistance and end-user support to our business departments.
  • Configuring existing system functionality to meet business requirements (e.g. folder types, email templates)
  • Research and enable new system functionality
  • Installing software updates and facilitating user to do release testing
  • Performing Microsoft SQL database administration
  • Creating queries, as well as updating, importing, and exporting data (e.g. FOI request, or SQL view for other teams)
  • Working with vendors and their support channels to meet business requirements
  • Performing routine system admin tasks such as refresh TEST database, install patches, clean up tasks, and server monitoring
  • Performing other related duties as required

Desired Skills

  • Proven hands-on experience with Municipal enterprise applications, such as Tempest, eScribe, Horizon, and Stone Orchard
  • Ability to provide advice and recommendations on technical matters related to the Land/Property tax/Permitting
  • Experience with data integration technologies (such as ETL, flat files, XML etc.,) integrating custom or third-party software systems with an enterprise application.
  • Experience with web development and related technologies and tools (such as HTML, JavaScript, CSS, IIS etc.).
  • Familiarity with web services integration
  • Ability to act as a primary IT system owner and provide technical support on the system environment and applications
  • Flexible and able to manage simultaneous priorities, pressures, and deadlines.
  • Ability to define, analyze, and document business systems processes
  • Ability to establish and maintain effective working relationships with a variety of contacts
  • Ability to document, analyze, and assess a variety of information, identify priorities and resources, and propose alternative business processes
  • Ability to analyze and evaluate data and information required for programming develop logical solutions to solve problems
  • Ability to listen to feedback from non-technical stakeholders and communicate effectively orally and in writing and to present proposals that address this feedback in non-technical language
  • Ability to perform assigned duties with minimum supervision


Apply with your resume and cover letter in one document.

To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest./>
We are learning and building relationships with the people whose lands we are on.

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