Area Manager, Market Management
1 week ago
Tuesday, November 19, 2024
About Us
We are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Job Summary
This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.
The key focus areas of this role are in managing:
- Customer Experience & Retention
- Performance of our Partners & Cleaners
- Overall Store Operations (Including store budgets, profitability & KPI’s)
- Quality Standards & Audits
- Training
- Cost Management
- Increasing Revenue & Profits per Store and Customer Banners
- United & Customer Processes, Policies & Guidelines
- Support to other Area Managers as required
Planning & Budgeting:
- Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules, budgets, potential add on sales opportunities).
- Implement store level budgets.
- Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.
Customer Relationships & Communication:
- Build strong relationships with customers and business partners at store level (cross-selling, building trust, delivering good service, consistency, follow through, being a United brand ambassador and representing the brand positively).
- Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & li>
- Address store level customer concerns and provide timely and effective solutions to problems.
- Support Regional Management on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., li>
- Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works.
- Weekly or as required, store compliancy walks with customers.
- Lead or participate in store transition meetings with new customers and partners about expectations around scope of works and set expectations.
Internal Communication:
- Lead and coordinate all store level communication with United Partners daily on issues and actions.
- Set expectations with Partners, provide training, coaching & mentoring.
Process Compliances:
- Lead all process initiatives/implementation at store level; Work with Sr. management on identifying store level trends and process gaps.
- Lead store level customer store/calibration walks.
- Lead process adoption in Salesforce.
- Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
- In-Store Specials.
- Conduct Visitation Audits & manage Case management for issues and escalations.
-
Area Manager, Market Management
1 month ago
Ottawa, Canada BMO Financial Group Full timep>Ventes et service, Gestion de patrimoineLeads team to provide high quality administration, relationship management and sales to Trust & Estate clients to deliver an exceptional client experience. Provides leadership and technical expertise for all aspects of Trust & Estate account management and administration to ensure compliance. Provides leadership,...
-
Regulatory Manager, Marketing Communications
5 months ago
Ottawa, Canada MD Financial Management Full timeRequisition ID: 188125 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented and enthusiastic Regulatory Manager, Marketing Communications to join our team. The role is primarily responsible for...
-
Area Manager, Market Management
1 month ago
Ottawa, Canada Gold Medal Bakery Full timeh3>Area Manager - Cleaning Industry - Ottawa-KingstonWednesday, August 21, 2024About UsWe are an established Canadian facility maintenance company providing a variety of services to large retail and commercial businesses nationally.We offer a competitive compensation & benefits plan including health, dental, vision, and a pension plan after 1 year.Job...
-
Area Manager, Market Management
4 weeks ago
Ottawa, Canada United Services Group Full timep>About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.Job SummaryThis role is responsible for leading, managing, coordinating, and...
-
Area Manager
4 months ago
Ottawa, Canada Dexterra Group Full timeJob Description WHAT’S THE JOB? At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity. As an Area Manager for Dexterra, you will be a highly valued primary...
-
Area Manager
4 months ago
Ottawa, Canada Dexterra Full timeJob DescriptionWHAT’S THE JOB?At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As an Area Manager for Dexterra, you will be a highly valued primary representative...
-
Marketing Manager
6 months ago
Ottawa, Canada Marriott International, Inc Full time**Additional Information** 14 Month Contract, Market Role, Flexible Work Arrangement Eligible **Job Number** 23126444 **Job Category** Sales & Marketing **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Promotes...
-
Area Manager
1 month ago
Ottawa, Canada Dexterra Full timeTarget Annual Salary/Salaire annuel cible: $75,000.00Company DescriptionWHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more...
-
Area Sales Manager
6 months ago
Ottawa, Canada Wonderbrands Full timeJob Posting: Ready For a Tasty New Challenge? Overview **Summary** The **Area Sales Manager (Ottawa)** is focused on driving executional excellence, sales growth, and compliance within the region. The Area Sales Manager will use their exceptional sales and relationship building skills to deliver a best-in-class in-store experience to their customers. The...
-
Market Merchandise Manager
3 weeks ago
Ottawa, Ontario, Canada SILVER CITY FOOD MARKET TWO Full timeSILVER CITY FOOD MARKET TWO: Retail BuyerWe are seeking a skilled Retail Buyer to join our team at SILVER CITY FOOD MARKET TWO. As a Retail Buyer, you will play a crucial role in ensuring the success of our retail business by sourcing and purchasing high-quality merchandise.Key Responsibilities:Market Research: Conduct market research to stay up-to-date on...
-
Area Field Manager
6 months ago
Ottawa, Canada U-Haul Full time**Area Field Manager**: Are you a self-starter? Are you tired of being locked down in an office all day? Do you crave the flexibility to manage, plan and execute your day-to-day workload? If so, then this opportunity is the one for you! As an Area Field Manager, you will be responsible for actively promoting the U-Haul brand and educating our independent...
-
Area Manager
5 months ago
Ottawa, Canada Fairweather-Place D'Oleans Full time**Role**: Are you currently a multi-unit manager or high volume Store Manager looking to take your career to the next level? Fairweather is looking for an energetic and sales driven Area Manager who has a proven sales track record and has a strong desire to succeed. The Area Sales Manager will report to a Regional Manager and will be responsible to supervise...
-
Area Manager
4 weeks ago
Ottawa, Canada Indigo Park Canada Inc Full time**Area Manager (Full time/Permanent)** Indigo Park is looking for an Area Manager in Ottawa. The Area Manager will be responsible for the coordination and day-to-day management of all functions (staffing, equipment, overall operations). The Area Manager supports senior management in the budget development process and manages programs to ensure the...
-
Area Manager
5 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Area Manager (Full time/Permanent)** Indigo Park is looking for an Area Manager in Ottawa. The Area Manager will be responsible for the coordination and day-to-day management of all functions (staffing, equipment, overall operations). The Area Manager supports senior management in the budget development process and manages programs to ensure the...
-
Area Manager
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Area Manager (Full time/Permanent)** Indigo Park is looking for an Area Manager in Ottawa. The Area Manager will be responsible for the coordination and day-to-day management of all functions (staffing, equipment, overall operations). The Area Manager supports senior management in the budget development process and manages programs to ensure the...
-
Area Field Manager
2 weeks ago
Ottawa, Canada U-Haul Full timeLocation: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada Are you a self-starter? Are you tired of being locked down in an office all day? Do you crave the flexibility to manage, plan and execute your day-to-day workload? If so, then this opportunity is the one for you! As an Area Field Manager, you will be responsible for actively promoting the U-Haul...
-
Area Manager
2 months ago
Ottawa, Canada Broadstreet Properties LTD Full timeYou have a track record for building branding-defining customer experience and excel in a fast-paced environment. You are an experienced leader and work to challenge people to be their best! We are currently looking for an Area Manager in the Ottawa Region to be responsible for activities involved in the daily operation of a portfolio of multi-family...
-
Area Manager
2 months ago
Ottawa, Canada Amazon Full timeOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of...
-
Area Sales Manager
3 months ago
Ottawa, Canada Atlific Hotels - NCR Full time**JOB DESCRIPTION** Area Sales Manager **POSITION**: Area Sales Manager **LOCATION**: Ottawa **REPORTS TO**: Area Director of Sales-National **EMPLOYMENT TYPE**:Manager Capital Region **SUMMARY**: Atlific Hotels, representing the Courtyard by Marriott Ottawa and the Four Points by Sheraton Hotel & Conference Centre Gatineau is seeking a dynamic, results...
-
Area Sales Manager
3 months ago
Ottawa, Canada Atlific Hotels - NCR Full time**JOB DESCRIPTION** Area Sales Manager **POSITION**: Area Sales Manager **LOCATION**: Ottawa **REPORTS TO**: Area Director of Sales-National **EMPLOYMENT TYPE**:Manager Capital Region **SUMMARY**: Atlific Hotels, representing the Courtyard by Marriott Ottawa and the Four Points by Sheraton Hotel & Conference Centre Gatineau is seeking a dynamic, results...