Assistant Shop Manager

2 months ago


Golden Horseshoe, Canada Tapestry, Inc. Full time
Assistant Store Manager I

Coach
Scarborough, ON, CA

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

The Assistant Store Manager at Coach demonstrates a high level of business acumen, delivering sales results through employee development and mentorship. They embody a strategic mindset to deliver operational efficiencies and ensure Coach’s standards and competencies are top of mind.

Responsibilities
  1. Sales: Understand organizational objectives and align decisions with Company priorities and values. Develop sales strategies and initiatives; communicate goals to the team and track performance.
  2. Productivity Management: Hold the management team accountable for personal productivity.
  3. Clienteling Strategy: Implement and monitor clienteling strategies to achieve business goals.
  4. Customer Relations: Resolve customer issues in a timely manner and build long-term relationships with customers.
  5. Team Development: Evaluate team performance and provide feedback; create action plans for development.
  6. Operations: Manage daily operational tasks according to Coach standards and adhere to retail policies and procedures.
Competencies for All Employees
  • Courage: Provide direct and actionable feedback; face challenges head-on.
  • Creativity: Generate unique ideas and make connections among unrelated notions.
  • Customer Focus: Dedicate efforts to meet customer expectations and build effective relationships.
  • Drive for Results: Consistently exceed goals and push for results.

Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications related to the position without regard to protected characteristics.

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