CSC-Client Services Coordinator

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Lifemark Health Group provided pay rangeThis range is provided by Lifemark Health Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$43,000.00/yr - CA$45,000.00/yrViewpoint Kelowna - Client Services CoordinatorLocation: Viewpoint Kelowna, 1634 Harvey Ave #230, Kelowna, BC V1Y 6G2Status: Full-time, permanent, in-personOver the past 30 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. With over 300 locations across the country, we are Canada’s largest provider of independent assessment services.As a Client Services Coordinator with Viewpoint you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking capabilities and your administrative work is thorough, organized and detail oriented. You have strong computer skills including knowledge of MS Word, Excel and Database use. You have excellent verbal and written communication skills and your work experience demonstrates success in providing service and strong administrative support.Main responsibilitiesReceiving and transferring incoming callsBooking, confirming and maintaining service schedules using the administrative databaseCreate assessment files, receive and file case documentation, and send consultant medical or other files necessary for completion of serviceReceiving and directing examines and assisting them with forms' completion where necessaryDistributing incoming mail and posting outgoing mail on a daily basisCoordinating courier deliveries and pickupsWord processing documents, forms and reporting data as requiredProviding administrative and clerical support to consultants, management and other staffDeveloping and fostering client relationshipsWorking with national accounts and facilitating appointmentsAssisting with transcription of reports, invoicing, vouchering, and other production activities as requiredTriage and coordinate files, ensuring appropriate service is being providedOrder and maintain office supplies.Maintain accurate records of postage meter, fax machine and copier usageKey QualificationsHold a diploma or certification from a medical office assistant (MOA) program.Minimum of two years of administrative experience, preferably in healthcare.Medical terminology is an asset.Strong customer service orientation.Strong attention to detail and firm grasp of systems.Mature and strong work ethic.Computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat).Competent verbal and written communication skills in English.Proven organizational and multi-tasking skills.Benefits And PerksComprehensive and flexible health and dental choices with Flex benefitsLifemark Employee Assistance ProgramShoppers Drug Mart Employee Discount (30%)Employee Stock Purchase Plan (25%)Paid vacation and Wellness daysAnnual continuing education allowance of $1500 (applicable towards credential or designation fee)Goodlife Fitness Corporate Discount Gym MembershipOngoing internal training and development with opportunities for mentorshipA diverse and inclusive workplace with a track record of high employee engagement and teamworkNationally recognized brand with a strong digital presenceThank you for your interest in joining our team We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon #J-18808-Ljbffr