Software Dev Manager III, Trusted Advisor

4 weeks ago


Vancouver, Canada Amazon Development Centre Canada ULC Full time
AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor captures over a decade of AWS expertise operating in the cloud in our AI-powered optimization engine. We proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and operational excellence. We provide actionable guidance on how customers can address these risks and capture the opportunities. For customers who need hands-on guidance, Trusted Advisor directly connect them to AWS experts. The Trusted Advisor team is looking for a Software Development Leader to spearhead the next evolution of Trusted Advisor. This leader will evolve our AI-powered engine to uncover best practices not previously codified by humans, by leveraging the vast configuration and health insights available across AWS. This leader will drive the development of automation engines that resolve issues on customers' behalf with minimal human intervention, while implementing robust safety guardrails to protect customers from adverse impact on their businesses. If you are passionate about harnessing bleeding edge AI techniques to help our customers succeed in the cloud, we invite you to explore this opportunity with the Trusted Advisor team.

Key job responsibilities
* Lead a team of 8-12 engineers in the development and operation of a tier 1 AWS service.
* Partner with Product Manager in roadmap planning cycles between one sprint and one year.
* Responsible for the entire software development lifecycle.
* Insist on high operational excellence while delivering results
* Develop individual contributor engineers' careers through growth conversations, performance coaching, and creating the right opportunities.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

BASIC QUALIFICATIONS- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

The base salary for this position ranges from $171,400/year up to $286,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

  • Vancouver, Canada Amazon Canada Fulfillment Services, ULC Full time

    AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor captures over a decade of AWS expertise operating in the cloud in our AI-powered optimization engine. We proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and...


  • vancouver, Canada Amazon Development Centre Canada ULC Full time

    AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor captures over a decade of AWS expertise operating in the cloud in our AI-powered optimization engine. We proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and...


  • Vancouver, Canada Amazon Development Centre Canada ULC Full time

    AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor captures over a decade of AWS expertise operating in the cloud in our AI-powered optimization engine. We proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and...


  • Vancouver, Canada Amazon Development Centre Canada ULC Full time

    AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor captures over a decade of AWS expertise operating in the cloud in our AI-powered optimization engine. We proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and...


  • Vancouver (SW Downtown), Canada Amazon Development Centre Canada ULC Full time

    AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor captures over a decade of AWS expertise operating in the cloud in our AI-powered optimization engine. We proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and...

  • Sr. Product Manager

    5 months ago


    Vancouver, Canada Amazon Web Services Canada, Inc. - D46 Full time

    AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built for cloud. Trusted Advisor's AI-powered optimization engine leverages over a decade of AWS expertise operating in the cloud to proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and...

  • Software Engineer III

    2 months ago


    Vancouver, Canada Electronic Arts Inc Full time

    Requisition Number: 184987 Position Title: Software Engineer III External Description: Software Engineer III At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world's greatest games. The EAX team is guiding the strateg


  • Vancouver, Canada Amazon Full time

    Software Dev Engineer II, Software Dev Engineer, AWS Distributed SQLDoes the idea of building a revolutionary new transactional database technology excite you? The Distributed SQL team at AWS is focused on providing Amazon customers with new database services that will transform how they design, operate, and scale core business applications that can adapt to...


  • Vancouver, British Columbia, Canada Scotiabank Full time

    Role OverviewIn this role, you will deliver ScotiaBank’s estate planning services and other estate and trust solutions to High Net Worth (HNW) Scotia Wealth Management clients. You will partner with Scotiabank & Scotia Wealth Management advisors to meet with HNW clients and prospects, creating a positive experience for the client and the advisor.Develop...

  • Software Engineer III

    3 months ago


    Vancouver, Canada Electronic Arts Inc Full time

    Requisition Number: 185200 Position Title: Software Engineer III External Description: The Software Engineer role within EA Sports Quality Verification Engineering (QVE) department is responsible for collaborating with EA's QA and Development teams to identify and create tools, automation soluti


  • Vancouver, Canada Best Buy Full time

    We are hiring immediately for an Account Manager, which we call Seller Success Manager III, at Best Buy. As the Seller Success Manager III you will play a vital leadership role on our team committed to driving sales and finding solutions for our commercial/Marketplace clients. You will be a trusted business advisor, help grow our team and our business...


  • Vancouver, Canada Scotiabank Full time

    Requisition ID: 197462 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The primary responsibility of the Estate and Trust Advisor is to provide estate planning and trustee services to MD clients by: - Business Development: Review and assess with clients their individual and family estate planning...


  • Vancouver, Canada Amazon Full time

    Software Dev Engineer II, Software Dev Engineer, AWS Distributed SQLDoes the idea of building a revolutionary new transactional database technology excite you? The Distributed SQL team at AWS is focused on providing Amazon customers with new database services that will transform how they design, operate, and scale core business applications that can adapt to...


  • Vancouver, Canada Amazon Full time

    Software Dev Engineer II, Software Dev Engineer, AWS Distributed SQLDoes the idea of building a revolutionary new transactional database technology excite you? The Distributed SQL team at AWS is focused on providing Amazon customers with new database services that will transform how they design, operate, and scale core business applications that can adapt to...

  • Software Engineer III

    5 months ago


    Vancouver, Canada Electronic Arts Inc Full time

    Requisition Number: 184771 Position Title: Software Engineer III External Description: The EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA's incredible games and player experiences with high-level platforms like Cloud, Commer


  • Vancouver, British Columbia, Canada Amazon Full time

    The Deployment Systems team within Amazon Software Builder Experience (ASBX) is responsible for developing and maintaining the software that enables Amazon's massive developer community to build and deploy cutting-edge services and technology. Our team owns the systems that deliver the technology for fully-automated deployments and dynamic fleet scaling for...


  • Vancouver, Canada Workato Full time

    **About Workato**: Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud...


  • Vancouver, Canada Your Trusted Nearshore Development Partner Full time

    Your Trusted Nearshore Development Partner We deliver high-performance software development services using our best talent and teams from Canada. Since 2005, Intersog has delivered 100+ teams and 1,300+ projects for American and local clients. Our nearshore software development services drive sustainable growth and IT transformation. Software Development...


  • Vancouver, British Columbia, Canada LMI Technologies Full time

    LMI Technologies is a leading provider of innovative 3D machine vision solutions. We're seeking a Software Developer in Test III to join our Vision Software team.Key ResponsibilitiesThe successful candidate will be responsible for:Designing and developing automated tests for software components within the Vision team's responsibilityWriting and maintaining...


  • Vancouver, Canada Amazon Full time

    Software Development Manager, Kumo Development Team, AWS Support Trusted AdvisorAmazon Web Services is a dynamic and rapidly growing cloud computing business within Amazon. We provide developers and their organizations with building block web services that allow them to innovate faster and to operate their software more cost-effectively. These...