Tour Guide

3 weeks ago


Pemberton, Canada Whistler Personnel Solutions Full time

The Pemberton Museum collects, preserves, displays and shares artifacts, photos, archives and stories connected with the history of Pemberton, and the surrounding district, in an engaging, insightful, inclusive, and respectful way.

The Tour Guide / Guest Services is a seasonal full-time position offering the opportunity to learn and grow in a diverse and supporting work environment.

JOB TITLE: Guest Services / Guide LOCATION: Pemberton, BC TYPE OF EMPLOYMENT: Full Time JOB SUMMARY:
  • Full-time, seasonal position. 32 – 40 hours/week: 9:30-5:30 Tuesday to Saturday.
  • Potential to grow into a year-round position for the right candidate.
  • $17.40 to $18 per hour depending on relevant experience.
  • Offers the opportunity to learn and grow in a diverse and supportive environment. The work and the team are fun and there is opportunity to explore a variety of projects within the museum environment.
THE PERFECT CANDIDATE – Qualifications & Skills:
  • High school and/or post-secondary education with interest in history, museum studies, education, visual arts, marketing, or tourism.
  • An appreciation of local history and museums, and their role in a community.
  • Excellent, respectful communication skills; verbal and written.
  • Comfort speaking and engaging with the public using appropriate and respect language (children, adults, people from around the world).
  • Reliable and professional work standards.
  • Outstanding customer service skills.
  • Works cooperatively with others and on their own.
  • Experience with MS Office; especially Word, PowerPoint, and ExcelCurious, creative, outgoing, eager to learn, and willing to become an ambassador and storyteller (both in person and through collection and exhibits).
  • This position is dependent on funding from the Government of Canada’s Young Canada Works in Heritage Program, administered by the Canadian Museums Association (CMA). Thus, the successful candidate must meet the following criteria:
    • be a Canadian citizen or a permanent resident, or have refugee status in Canada (Note: Non-Canadian students holding temporary work visas or awaiting permanent status are not eligible),
    • be legally entitled to work in Canada, be between 16 -30 years of age at the start of employment, have been a full-time student (as defined by his or her educational institution) in the semester preceding the YCW job and be returning to full-time studies in the fall (2024),
    • be registered in the YCW on-line candidate inventory, be willing to commit to the full duration of the work assignment, not have another full-time job (over 30 hours a week) while employed with YCW.
RESPONSIBILITIES INCLUDE: Visitor Services:
  • Greet all visitors to the museum and connect them to Pemberton history and regional activities.
    Develop fun activities and educational resources for onsite and online visitors including school groups and special events.
  • Assist with creation or improvement of signage, labels and educational materials related to our collection and Pemberton history.
  • Other duties as required including opening and closing the site, maintenance of exhibits and museum grounds, preparation for special events and activities.

Guided Tours:

  • Deliver guided tours to individuals and groups as required, including local school groups.
    Connect visitors to Pemberton history through guided tours that highlight artifacts and information from the Pemberton Museum’s collection.
  • Provide assistance to all visitors to ensure they have access to the museum, its displays, and resources.
  • Recommend and connect visitors to other cultural activities, national historic sites, indigenous cultural centres, and other museums in the Sea to Sky region.
SCHEDULE DETAILS:
  • Full-time, seasonal position. 32 – 40 hours/week: 9:30-5:30 Tuesday to Saturday.
  • The museum is open Tuesday to Saturday from 10am to 5pm between June 3rd and October 27.
SALARY / WAGE RANGE:
  • $17.40 to $18 per hour depending on relevant experience; negotiable.
PERKS AND BENEFITS:
  • offers the opportunity to learn and grow in a diverse and supportive environment. The work and the team are fun and there is opportunity to explore a variety of projects within the museum environment.
How to Apply
  1. Please forward resumes with cover letters to: Personnel Committee atinfo@pembertonmuseum.org.

Resumes will be accepted until May 15, 2024. We thank all applicants for their interest; however, only individuals short-listed for interviews will be contacted.

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