Museum Guide

**Museum Guide - Guest Services - 2023**

**Reports to**:Guest Services Lead, Museum Supervisor, and the Curator

**_The Pemberton Museum staff team is made up of a dynamic group of individuals dedicated to sharing the history of Pemberton with our community and the world._**

**Terms of employment**:Seasonal Full-Time, $17/hr.,

May 29th, 2023 - September 2nd, 2023 / 32 hrs. per week (including Saturdays)

**Overview**:Museum Guides are responsible for providing guest services and site tours in a fun and educational environment. Working as a team, Guides will develop fun, interactive activities, develop updated tours and provide information about other activities in the Sea to Sky corridor.

**Visitor Services**:

- Greet all visitors to the museum and connect them to Pemberton history and regional activities.
- Develop fun activities and educational resources for onsite and online visitors including school groups and special events.
- Assist with creation or improvement of signage, labels and educational materials related to our collection and Pemberton history.
- Other duties as required including opening and closing the site, maintenance of exhibits and museum grounds, preparation for special events and activities.

**Guided Tours**:

- Deliver guided tours to individuals and groups as required including local school groups.
- Connect visitors to Pemberton history through guided tours that highlight artifacts and information from the Pemberton Museum’s collection.
- Provide assistance to all visitors to ensure they have access to the museum, its displays, and resources.
- Recommend and connect visitors to other cultural activities, national historic sites, indigenous cultural centers, and other museums in the Sea to Sky region.

**The successful applicant will possess the following skills and abilities**:

- High school and/or post-secondary education with interest in history, museum studies, education, visual arts, marketing, or tourism
- An appreciation of local history and museums, and their role in a community
- Excellent communication skills; verbal and written.
- Comfort speaking and engaging with the public (children, adults, people from around the world)
- Reliable and professional work standards
- Outstanding customer service skills
- Works cooperatively with others and on their own.
- Experience with MS Office; especially Word, PowerPoint, and Excel
- Physical requirements include working outside, lifting, moving, or carrying objects of various weight and dimension, climbing stairs, using a step ladder, standing for long periods, walking on uneven surfaces, and desk work.

**Additional skills that will assist applicants in this role**:

- An understanding/direct experience of local indigenous culture, protocols, and language (Stl’atl’imx)
- Proficient at other computer programs for graphic design and/or multimedia creation or presentations such as Photoshop, InDesign, or Illustrator.
- Proficient with social media apps

Resumes will be accepted until **Friday, May 19th, 2023,** **at** **4:00 pm**. We thank all applicants for their interest; however, only individuals short-listed for interviews will be contacted.

**Job Types**: Full-time, Seasonal
Contract length: 5 months

**Salary**: $17.00 per hour

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Pemberton, BC V0N 2L1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2023-05-19