Unit Clerk
2 weeks ago
EMPLOYMENT OPPORTUNITY
Position: Unit Clerk – Part Time
Posting Closing Date: May 23rd, 2024
Wage: $20.57 - 23.49 per hour (Dependent on Qualified Experience)
FTE: (0.7)
JOB SUMMARY
The Unit Clerk is responsible for providing overall administration and clerical support to the Nursing Care Team. Strong customer service skills, focusing on promoting positive working relationship with Residents, families, and co-workers.
RESPONSIBILITIES
• Assist Care Management with the admission process. Assemble Resident chart. Place labels and forms on the chart. Enter demographic information in the “Point Click Care” system.
• Assure that current family information is recorded in the Resident chart.
• Coordinate discharge/transfer of Residents. Prepare medical record for discharge.
• Notify department of admission and discharges to enable follow through duties of other departments.
• Answer the telephones efficiently and courteously; relay messages and calls to appropriate personnel and Residents; relay information to other departments as needed.
• Coordinate activities of other departments of Nursing. Note departure and return of Residents to and from the facility.
• Complete order forms for needed equipment or supplies from approved vendors. Place nursing orders every week.
• Maintain chart and medical records in an orderly manner. Keep charts supplied with needed forms and make sure all forms have the Resident label attached.
• Complete lab and x-ray requisitions weekly and as needed.
• Two days prior to each month end, replace appropriate forms into the Resident Family binder.
• Make appointments for Residents, outside medical and dental visits and arrange for transportation by family, DATS or inter-hospital transfer.
• Manage emergency 911 requests, including contacting EMS, completing forms, photocopying chart, MARS, Level of Care (GOC), etc.
• Scheduling of Nursing staff incl replacement of staff vacancies, vacation coverage, and shift trades, etc. Printing of daily staff schedules and maintenance of Nursing master rotations.
• Schedule and confirm Resident Care Conferences. Email the schedule to the Leadership Team.
• Advise the RN/LPN when a physician or specialist is “on rounds” or visiting the Care Centre.
• Code sections AA & BB of MDS assessment and enters appropriate information at time of admission to complete face sheet for each resident’s electronic health care record.
• Obtain residents photograph on admission and on a regular basis to update and load to Point Click Care and on medication cart pill porters.
• Print wound management photographs and place on resident’s health care record.
• File and maintain the discharged health records.
• Update podiatrist list, maintain podiatrist appointment. In the Nursing Communication Books, provide a reminder of the date of the podiatrist visit.
• Thin, maintain and update the Nursing Communication Book, Resident In/Out Binder and Resident Label Binder.
• Deliver mail to the Residents every afternoon.
• Assist Director of Care and Resident Care Manager(s) with data collection for Quality Improvement. Prepare correspondence, policies and procedures, directives for the Leadership as requested.
• Keep Nursing Station areas clean, tidy, and free of clutter
• Ensure that Resident personal clothing that requires labeling is placed in a clear bag and sent to the laundry. Attach a Resident label to the bag.
• Stock needed clerical supplies and forms in designated areas.
• Attend all Nursing Staff Meetings. Prepare agenda and minutes of the meeting. Post for communication. Provide electronic copies of the minutes to the necessary Management.
• Other assigned duties.
EDUCATION AND QUALIFICATIONS
• Completion of a Unit Clerk Certificate and/or Diploma, from an accredited educational institute.
• Completion of a Medical Receptionist Certificate or Diploma from an accredited educational institute.
• Two years of prior experience as a Unit Clerk in a long-term care is preferred.
• Can fluently speak, read, and write in English.
• Intermediate computer skills, including Outlook, Word, and Excel.
• Must enjoy working in a fast-paced setting.
• Must be able to maintain a high degree of accuracy under stress.
• Must have excellent time management skills and the ability to meet deadlines.
• Organizational, communication, and conflict resolution skills required.
• Must be able to establish and maintain cooperation with all personnel and maintain harmonious relations with clients and families.
• Must have a Criminal Record check completed within last 6 months.
• May be required to sit for a long period of time.
• Must be physically able to lift to 25 lbs.
• Sitting 60%, Standing 10%, Walking 30%
Other
• Demonstrates an awareness of accident and injury prevention.
• Adheres to safe work practices and procedures.
• Promotes and fosters our workplace Health and Safety Program for a safe environment for co-workers, Residents, families, visitors, and volunteers.
• Responsible for maintaining self-wellness and reduced absenteeism.
• Promotes, encourages, and demonstrates excellent customer relations and consistently shows courtesy, caring, understanding, compassion and respect for Residents, families, visitors, co-workers, and volunteers.
The successful applicant for this job posting must provide satisfactory proof, or have such proof on file, that they have received the COVID-19 vaccination and any required COVID-19 booster vaccination. This requirement shall be waived if the applicant has not received the vaccination due to any legislated protected human rights grounds. In such a case, and upon presentation of sufficient proof, the [Employer] shall make reasonable attempts to accommodate the applicant to carry out their role where possible recognizing that the health and safety of other employees and residents will be a priority.
A CURRENT AND CLEAR CRIMINAL RECORDS CHECK IS REQUIRED FOR ALL NEW EMPLOYEES.
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