Retail Shift Leader

Job Title: Retail Full-time Shift Leaders Location: Tisdale, SK Job Type: Full-time, Permanent Number of Vacancies: 3 Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Manufacturing Responsibilities Provide assistance to store management in supervising and facilitating the daily operations of the store. Oversee responsibilities of the Store Manager in the absence of SM or ASM. Assist in the delivery of key personnel management while on shift and resolve any customer service issues as needed. Provide direction, guidance and instruction to all store associates as required. Ensure store conditions are consistently upheld to established standards. Assist in ensuring staffing levels adequately meet business needs when requested. Serve as the sales and customer service leader/role model in the absence of SM/ASM. Greet and assist customers in a way that models exemplary conduct to other staff. Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members. Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary. Ensure that all health, safety and security regulations are adhered to and required standards are met on shift. Achieve sales target and store level KPIs. Ensure employees on shift are actively pursuing sales goals. Oversee and assist in inventory management and be accountable for inventory processes on shift. Other duties as required. Qualifications and Requirements Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work. Completion of high school and College/CEGEP/vocational or technical training required. Demonstrated sales and service orientation required. Must provide a copy of a clean Criminal Background Check prior to start date. Minimum of 2 years work experience in the retail industry required; cannabis industry experience preferred. Excellent time management and prioritizing skills required. Demonstrated ability to train and motivate staff required. Skills to monitor and lead by example as required. Ability to work any shift based on business needs, Monday to Sunday. Ability to work nights, holidays and weekends and at different locations. Basic office administration skills required. High level of proficiency with Microsoft Office productivity suite. Highly effective teamwork skills. Able to effectively communicate both verbally and in writing with individuals at all levels of the organization. Strong customer service and troubleshooting skills. Well-defined sense of diplomacy. Excellent teamwork and team building skills. Thorough understanding of applicable health and safety legislation. Professional, responsive, and positive work attitude is essential. Why You Should Apply The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry. Significant opportunity for growth, experience and learning. Unlimited bonus earning potential. Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job. To get your CannaSell Licence please visit https://stec.skillbuilder.co/catalog/cannasell-sk-responsible-cannabis-sales High Tide Inc. is the leading community‑grown, retail‑forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second‑largest cannabis retailer globally by store count. Referrals increase your chances of interviewing at Canna Cabana by 2x. Get notified about new Retail Specialist jobs in Tisdale, Saskatchewan, Canada. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr