Community Lead, Temporary

4 weeks ago

Prince George, Canada Connective Support Society Full time
p>Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE
This position will provide direct clinical support to the clinical team and residents of the Northern BC Therapeutic Community. li>Reports and is accountable to the Program Manager/Senior Regional Manager Liaises with program staff, government agencies and medical services as required
  • HOURS

    Various shifts available

    KEY ACCOUNTABILITIES
  • Provides direct support in external clinical information, behavioral and support planning, and communication with external stakeholders.Participates in high level case planning and conference with reference to service recipient internally and externally
  • Supports the design, implementation, and ongoing quality improvement of a culturally safe, sustainable, and successful team-based care service mode.Integrates collaborative development, evaluation, and refining of team communication, leading regular team meetings or and associated follow up, and developing and managing effective team workflows.Leads development, implementation, management, and ongoing quality improvement of systems and processes to monitor and manage quality performance, critical incidents, and end-user feedback or complaints.Plans, manages, and evaluates clinical service operations including scheduling for planned absences, responding to unplanned absences, workload and performance monitoring and evaluation, and creating overarching clinical service delivery schedules and staff rotations based on operational requirements.Participates in the development, evaluation and refinement of tools and methods to improve efficiencies and effectiveness in service delivery, including clinical guidelines, policies, and standard procedures. li>Collaborates and problem-solves with program staff and other health care team and community professionals/agencies, assessing the urgency and appropriateness of service needs, triaging as necessary to mitigate delays.Consults with individuals about their symptomology, medication, and activities of daily living to contribute towards the service user's ability to function and thrive on a day-to-day basis and within the community
  • Attends and collaborates in program training seminars and workshops to support skill acquisition for program management and staff Function independently, while remaining a crucial member of the team managing clients
  • Adhere to Connective policies and procedures
  • Be available to work flexible hours as needed. li>A relevant degree, diploma or certificate, or combination of education and experience, preferred Master's Degree in Social or Behavioural Sciences or combination of experience and education (Other disciplines such a Registered Nurse will be considered)
  • Strong skills with Microsoft Office and other meeting and webinar platforms
  • Ability to manage time efficiently, high level of accuracy, and attention to detail
  • Comprehensive knowledge and demonstrated ability to apply case management principles
  • Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs
  • Comprehensive knowledge of evidence-based practice related to care of clients needing supportive case management
  • Valid driver’s license
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role. 2023 High-Performance Culture Award from SupportingLines Competitive benefits package, including health, wellness, and pension plan Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
  • DIVERSITY, EQUITY AND INCLUSION
    At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities. #

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