Manager, Global Security Operations

OverviewKinaxis is a global leader in end‑to‑end supply chain management, supporting customers around the world with innovative technology solutions. With over 2,000 employees, our headquarters is located in Kanata North, Ottawa. We are committed to creating a diverse and inclusive workplace where people matter.LocationOttawa, Canada – Our OfficeOther Canadian locations – RemoteAbout the RoleAs the Manager, Global Security Operations, you will define, deliver, and lead an effective cyber‑security operations strategy for Kinaxis. You will be responsible for the continuous monitoring of Kinaxis’s digital footprint for security incidents that impact confidentiality, integrity, and availability. You will provide exceptional leadership and guidance as the direct manager of our team of Information Security Analysts. You will work closely with cross‑functional teams within Kinaxis such as Corporate IT, Cloud Operations, Product Development, Corporate IT, and technology partners to understand context, mitigate risks, and improve our operational security.ResponsibilitiesManage day‑to‑day cyber‑security operations and assist in implementing new cybersecurity technologies and practices, maintaining healthy metrics.Manage enterprise cybersecurity technology needs, stakeholder relationships, and capability maturity for Security operations.Oversee and contribute to the development of mature cyber security procedures and processes.Set vision and roadmap for development of cybersecurity operational technical capabilities to enterprise.Own the Security Incident Response Process ensuring it is tested, and all stakeholders understand their duties.Oversee the cybersecurity tool suite, and ensure adequate monitoring coverage.Detect, analyze, and resolve complex security vulnerabilities or breaches in line with defined SLAs.Research, evaluate, recommend, and deploy cybersecurity‑related hardware and software, including developing business cases for security investments.Manage and develop a team of Information Security Analysts, providing exceptional coaching, guidance, and leadership.Oversee development of incident response plans and provide timely updates and reports to Senior Leadership.Identify and propose key information security program priorities, initiatives, plans, practices and tools.Support internal/external security audits.Understand potential and emerging information security threats and vulnerabilities and communicate this information to appropriate team members throughout the company on a timely basis.QualificationsBachelor’s degree in Information Security, Computer Science, Information Management Systems, or similar.CISM, CISSP, or comparable certification required.7 to 10 years progressive experience in Information Security in a high‑tech, global, publicly traded organization; seasoned experience leading a team of Information Security professionals.2+ years of experience formally or informally leading Security resources, projects, and/or programs.Exceptional analytical and problem‑solving skills; ability to solve complex problems using critical and design thinking, and creativity.Demonstrates a strong understanding of emerging trends in the cybersecurity technology landscape.Highly adaptable and able to pivot based on prioritization and needs of the business; proactively solicits and delivers feedback to ensure alignment.Excellent in communicating technical ideas and strategies effectively to non‑technical audiences.Ability to build effective relationships with third party providers, suppliers, and partners.Proven ability execute projects in a collaborative, fast‑paced environment.Excellent Understanding of Cybersecurity Operations models and technologies (cloud, automation, orchestration, analytics, and risk‑based approaches).Excellent understanding of regulatory and industry standards such as NIST, ISO 27000, CIS, PCI DSS, OWASP, COBIT, and MITRE ATT&CK framework.Strong knowledge and experience with SIEM, EDR, firewalls, WAF, CASB, IDS/IPS, DLP, CNAPP, etc.In‑depth knowledge of modern security concepts such as common attack vectors, malware, security analytics, and threat intelligence.Experience with continuous integration of logs from digital systems into the SIEM to meet the security use cases and regulatory requirements.Experience with Indicators of Compromise (IOCs), Indicators of Activity (IOAs), and attack tools, techniques, and procedures (TTPs), and forensic analysis tools.Public Cloud (Azure, GCP, AWS) platform knowledge and experience.Experience with developing and maintaining regular metrics, dashboards, and reports on SOC operations for various stakeholders.Experience with managing a Next‑Gen SIEM/SOAR tools such as Sentinel and developing use cases.Experience working with DevSecOps practices, including Continuous Integration / Continuous Delivery (CI/CD) pipelines; advantage.Benefits and PerksFlexible vacation and Kinaxis Days (company‑wide day off on the last Friday of every month)Flexible work optionsPhysical and mental well‑being programsRegularly scheduled virtual fitness classesMentorship programs and career developmentRecognition programs and referral rewardsHackathonsDiversity, Equity, and InclusionKinaxis is committed to building an inclusive community. Our Diversity, Equity, and Inclusion Committee oversees hiring practices, training materials, and mandatory unconscious bias and inclusion training. Sustainability is key to what we do, and we are dedicated to net‑zero operations for the long term.AccommodationsKinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.Hiring ProcessKinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. #J-18808-Ljbffr