Smalltalk PreSales Engineer

As a Presales Engineer, you will play a pivotal role in driving the adoption of our solutions and services. You will work closely with customers as their trusted advisor, helping to build long‑term valuable business relationships. Working with the sales team you will provide technical expertise and support throughout the sales process. Your deep understanding of our products, services, and the software development landscape will enable you to effectively address customer needs and demonstrate the value of our solutions. You will also participate and speak at trade shows, seminars, and other marketing events where Cincom is actively participating.ResponsibilitiesServe as the primary technical point of contact throughout the sales cycle. Advise prospect on usage of Cincom's products during evaluations. Assist in the creation of proposals, RFP responses and associated technical documentationDesign, deploy, and manage evaluations and Proof‑of‑Concepts (POCs), demonstrating the effectiveness of the Cincom solutions. Illustrate the economic value of using Cincom's products and servicesSupport sales in sales negotiations; understanding accounts, their technical requirements, and existing infrastructure to propose tailored solutions. Where necessary assist in compliance investigationsBuild and maintain strong technical relationships with key customer stakeholders and be the customer's trusted advisor. Act as the commercial point of contact on critical support casesAnswer inquiries received by phone, email or web form, qualifying underlying interest, and follow up Cincom Smalltalk Personal Use License downloads. Document results in Cincom's CRM system and assignment of qualified leads to the responsible sales personCollaborate with the sales team to develop and execute successful sales strategies. Provide technical training and support to sales team membersConduct in‑depth technical presentations and product demonstrations, effectively communicating the technical capabilities and business value of Cincom solutions. Give presentations via video conference or in person on site, with or without the sales personParticipate in industry events, trade shows, and conferences to promote our solutions and generate leadsDevelop and maintain a thorough understanding of our products, competitive landscape, and industry trends. Stay up to date on the latest software development practices and trendsUnderstand usage of Cincom's products at the customer and collect needs for new product features, additional products and services. Work closely with the product management and engineering teams to relay customer feedback, market trends, and contribute to product developmentRequirements2+ years of development experience with any Smalltalk dialect2+ years of experience in a sales engineering, technical pre‑sales, product management or similar role in the software industryExcellent communication and presentation skills, with the ability to adapt and convey complex technical concepts to both technical and non‑technical audiences. Ability to listen, ask and then listen. Ability to explain things clearly, even when complexStrong knowledge of software development practices, development tools and software technologies. This should include some level of experience with modern software architectures such as SaaS, micro‑services etc. and associated technologiesProven ability to conduct effective product demonstrations and POCsProven track record of supporting successful sales cycles and achieving sales targetsWillingness to travel as needed to meet with customers and attend industry eventsTeam player, with a genuine collaborative attitude and willingness to share with and inspire others #J-18808-Ljbffr