Legal Operations Analyst II

Join to apply for the Legal Operations Analyst II role at Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster. What You’ll Do Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations Oversee contract database management, ensuring data integrity, and reporting accuracy Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools Support contract operations and process improvement, identifying opportunities for automation and scalability Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment What We Look For 3+ years of in-depth experience in contract management, legal operations, or contract technology administration Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful Demonstrated success implementing legal technology solutions and process automation Comfort with data analysis, reporting, and metrics-driven decision-making Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders In-house legal team experience, working at fast‑paced companies that value quick decision‑making You’ve never met a legal process you couldn’t simplify and improve You adapt quickly to changing processes and new priorities – the only constant here is change Excellent verbal and written communication skills Strong bias for action to get stuff done Extreme attention to detail, ability to adjust on the fly, problem‑solving skills, proactivity and a great attitude A sense of urgency on all matters Highly responsive and proactive A team player mindset (no job is too big or too small) Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself Base Pay Grade - H Equity Grade - 3 Employees new to affirm typically come in at the start of the pay range. affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job‑related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by affirm holdings, Inc. (parent company). CAN base pay range per year: $78,000 - $118,000 Affirm is proud to be a remote‑first company The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirms in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned affirm office. A limited number of roles remain office‑based due to the nature of their job responsibilities. Benefits Health care coverage – affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets – generous stipends for spending on technology, food, various lifestyle needs, and family forming expenses Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP – an employee stock purchase plan enabling you to buy shares of affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records. 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