See more Collapse

Service Desk Technician

1 month ago


Guelph, Canada Skyline Group of Companies Full time
We’re growing And looking for passionate, driven and energetic candidates to join our team for the position of

Service Desk Technician

located in our Head Office in Guelph, Ontario. Job Description Are you passionate about helping people with their technical woes? Do you enjoy the mysteries of problem solving over the phone? As a Skyline Service Desk Technician, you would support all staff, including remote field staff, with their use of company IT equipment such as computers, printers, iPads and mobile phones, while maintaining focus on our shared goal of creating meaningful value and an exceptional experience for our customers, our people and our communities.

What you will be doing: Provide help desk technical support to users. Organize group training or develop technical support documents, as necessary. Troubleshoot issues occurring onsite at Skyline corporate offices and properties including such things as computer problems, phone problems, and mobile phone issues. Maintain equipment at regional offices and remote locations. Utilize a helpdesk ticketing system for managing issues received from users. Maintain fleet of mobile devices in the field. Maintain security of Resident Manager personal computers and email by resetting passwords as needed. Develop and maintain inventory of all I.T. equipment deployed in corporate offices and in the field including make, model, serial number and purchase date.

What we look for: Patience, patience, patience And a sense of humour that goes a long way to make our internal customers feel more comfortable with technology. A technical guru with knowledge of mainstream software and hardware products (e.g. MS Office, Windows, iPhones) and associated set-up and management. Love for setting up typical desktop and laptop workstations and troubleshooting problems (we’re growing…so there’s lots of this). Proficient in Internet related applications and web browsers. Minimum 2 to 3 years post-secondary education or equivalent workplace experience.

Why you want to work here: You like to be recognized for the magic you do (trouble shooting technical problems). Providing great customer service is something you thrive on. You get a thrill from staying organized and details are your “thing” Being part of a great team has been your dream. You see the matrix (i.e. have good judgement and innovation) Working for a growing company that supports environmental stewardship and social responsibilities is a must for you. You want to work for a company that supports work-life balance and truly cares that you are 100% fulfilled in your life.

The Skyline Group of Companies is a fully integrated investment management organization: grounded in real estate, powered by people, and growing for the future. Every aspect of Skyline is managed with the utmost care and attention to detail, from consulting with investors to fostering a sense of community at each and every one of its properties.

We offer our employees competitive pay, benefits, paid volunteer day, group RSP, on-going training, growth potential and so much more. Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.

Come be a part of Skyline – Building Careers and Communities

We have other current jobs related to this field that you can find below


  • Guelph, Canada Skyline Group of Companies Full time

    We’re growing!! And looking for passionate, driven and energetic candidates to join our team for the position of Service Desk Technician located in our Head Office in Guelph, Ontario. Job Description Are you passionate about helping people with their technical woes? Do you enjoy the mysteries of problem solving over the phone? As a Skyline...


  • Guelph, Canada Skyline Group of Companies Full time

    We’re growing!! And looking for passionate, driven and energetic candidates to join our team for the position of Service Desk Technician located in our Head Office in Guelph, Ontario. Job Description Are you passionate about helping people with their technical woes? Do you enjoy the mysteries of problem solving over the phone? As a Skyline...


  • Guelph, Ontario, Canada Skyline Group of Companies Full time

    And looking for passionate, driven and energetic candidates to join our team for the position of Service Desk Technician located in our Head Office in Guelph, Ontario. Are you passionate about helping people with their technical woes? Do you enjoy the mysteries of problem solving over the phone? As a Skyline Service Desk Technician, you would support all...


  • Guelph, Canada The Skyline Group of Companies Full time

    Are you passionate about helping people with their technical woes? Do you enjoy the mysteries of problem solving over the phone? As a Skyline Service Desk Technician, you would support all staff, including remote field staff, with their use of company IT equipment such as computers, printers, iPads and mobile phones, while maintaining focus on our shared...

  • Service Desk Analyst

    4 weeks ago


    Guelph, Canada Domain Logistics Full time

    **JOB DESCRIPTION -Service Desk Analyst** **Work Schedule**: **Wednesday - Friday (4:00pm - 12:00am) & Saturday & Sunday (8:00am - 4:00pm)** **SCOPE** - Build rapport and elicit problem details from service desk customers. - Prioritize incidents and service requests according to defined processes to meet defined SLAs. - Escalate incidents with accurate...


  • Guelph, Ontario, Canada The Skyline Group of Companies Full time

    We are looking for a Service Desk Manager to join our Information Technology Department as a member of the infrastructure team. Reporting to the Senior Manager Information Technology, the Service Desk Manager will oversee day to day operations for the Service Desk team. In this role, you will be a champion of end user services leading practices across a...


  • Guelph, Canada Camis Full time

    At Camis, we connect people to memorable recreational experiences. We do this through our online reservation systems and call center services. Our Software as a service (SaaS) solution meets the needs of over 500 government and privately-operated parks, campgrounds, harbours, and marinas across North America. We are a diverse group of people; unified in the...


  • Guelph, Canada Camis Full time

    At Camis, we connect people to memorable recreational experiences. We do this through our online reservation systems and call center services. Our Software as a service (SaaS) solution meets the needs of over 500 government and privately-operated parks, campgrounds, harbours, and marinas across North America. We are a diverse group of people; unified in the...


  • Guelph, Canada Camis Full time

    At Camis, we connect people to memorable recreational experiences. We do this through our online reservation systems and call center services. Our Software as a service (SaaS) solution meets the needs of over 500 government and privately-operated parks, campgrounds, harbours, and marinas across North America. We are a diverse group of people; unified in the...


  • Guelph, Ontario, Canada Camis Full time

    At Camis, we connect people to memorable recreational experiences. We do this through our online reservation systems and call center services. Our Software as a service (SaaS) solution meets the needs of over 700 government and privately-operated parks, campgrounds, harbours, and marinas across North America.We are a diverse group of people; unified in the...

  • Service Desk Support

    3 weeks ago


    Guelph, Canada Guelph General Hospital (GGH) Full time

    Employment Status Temporary Full-time Department Information Management - Technical Services Job Code 7902 At Guelph General Hospital, we are committed to our Mission of _providing exemplary and equitable care for and with our community._ Living our values is important here and if you want to join a team that is compassionate, inclusive, respectful,...


  • Guelph, Canada University of Guelph Full time

    **Forbes includes U of G Among Canada’s Best Employers** **Office, Clerical and Technical** **Position covered by the Collective Agreement with USW Local 4120** **IT Services Technician**: **Computing and Communications Services (CCS)**: **Hiring #: 2023-0345** Please read the Application Instructions before applying Reporting to the Manager, Client...


  • Guelph, Ontario, Canada The City of Guelph Full time

    About Our Organization:When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph's vision of an inclusive, connected, and prosperous city where we look after each other and our environment.As a regional top employer, the City of...

  • Service Desk Support

    4 weeks ago


    Guelph, ON, Canada Skyline Group of Companies Full time

    And looking for passionate, driven and energetic candidates to join our team for the position of ServiceDesk Technician located in our Head Office in Guelph, Ontario. Are you passionate abouthelping people with their technical woes? Do you enjoy the mysteries of problem solving over the phone? As a Skyline ServiceDesk Technician, you would support all...

  • IT Technician

    2 weeks ago


    Guelph, Canada LifeLearn Inc Full time

    Position Summary The **IT Technician** is a technical operations role, where you will be expected to providing basic end-user and workstation support, including related software and peripherals, under supervision. An **IT Technician** relies on their ethics and judgment in upholding service level agreements (SLAs), as well as follows pre-established...

  • Service Technician

    4 days ago


    Guelph, Canada Rainbow Restoration Full time

    Are you looking for a new career? Do you like working with your hands and helping people? Do you have an entrepreneurial spirit and want more control over your income? That’s all possible when you join Dryer Vent Wizard as a Service Technician! We train you on everything you need to know to do the work and make good money doing it! You’ll get training...


  • Guelph, Canada ACU-TEC Inspection & Service Ltd. Full time

    Duties/Responsibilities: - Perform inspection on various types of lifting and safety equipment. - Assist service technician with various inspection, repairs and service tasks Work Environment Considerations: - Travel to customer locations within Ontario - Must be able to lift up to 50 lbs - Fast-paced environment - Physically demanding (sitting, standing,...

  • Service Technician

    4 days ago


    Guelph, Canada Oerlikon Balzers Coating USA Full time

    We are looking for a Service Technician at our Guelph, Canada location. The service technician will work within the production facility and will be primarily responsible for performing, documenting, and scheduling all maintenance tasks related to servicing coating and all support equipment within an assigned facility. Individual will be expected to perform...

  • Service Technician

    3 weeks ago


    Guelph, Canada Oerlikon Balzers Coating USA Full time

    We are looking for a Service Technician at our Guelph, Canada location. The service technician will work within the production facility and will be primarily responsible for performing, documenting, and scheduling all maintenance tasks related to servicing coating and all support equipment within an assigned facility. Individual will be expected to perform...


  • Guelph, Canada St. Joseph’s Full time

    **Service Desk Analyst** **Temporary Full-Time (Approx. 8 Months), Non-Union** **#T/24-25** **The Organization**: St. Joseph’s Health Centre Guelph (SJHCG) is a faith-based organization that is part of St. Joseph’s Health System. We live by our CARE values: Compassion, Accountability, Respect, and Excellence, and embed person - and family-centred care...