Designated Representative

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. Job Summary PTZ Insurance Services Ltd is seeking a Designated Representative who will report to the Senior Director, Call Center Operations. The Designated Representative is responsible for overseeing our Canadian regulatory compliance and licensing requirements. This role is essential to ensuring our company operates with integrity, meets all provincial regulatory obligations, and maintains the highest standards in the pet insurance industry. Responsibilities Serve as the primary regulatory contact in Canada, ensuring compliance with applicable insurance laws, regulations, and industry standards. Maintain all required provincial and agency licenses; prepare and file applications, renewals, and amendments as necessary. Supervise licensing and ensure adherence to all licensing requirements. Collaborate with Sales, Marketing, and Account Management teams to support new and ongoing sales initiatives, contributing to growth objectives while maintaining regulatory compliance. Proactively address compliance concerns, develop and implement compliance programs, including training, communication, and monitoring activities. Monitor and report any ethical or compliance risks, or operational issues, and help develop and enforce relevant policies and procedures. Participate in monthly compliance discussions with internal department leads to advise on regulatory updates, upcoming filings, and audits to proactively address risks. Assist with internal and external compliance audits, and work with legal and business operations to ensure compliance across the organization. Perform other duties as assigned. Qualifications Level 3 General Insurance Agent license (Managing General Agent qualification) and license to act as a Designated Representative across multiple provinces and territories. At least 5 years of relevant experience in a similar role. P&C (Property and Casualty) Insurance licensed. Must be eligible to act as a DR (Level 3) under applicable provincial/territorial regulations. Knowledge of Canadian insurance regulations and compliance best practices. Strong leadership and organizational skills, with the ability to keep teams aligned and informed. Proactive approach to risk management, regulatory affairs, and operational oversight. Passion for the pet industry and a commitment to ensuring our company operates with integrity and excellence. Benefits All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancement. Some offerings are dependent on location but include the following: Comprehensive full medical, dental and vision insurance. Basic life insurance at no cost to the employee. Company paid short‑term and‑term disability. 12 weeks of 100% paid parental leave. Health Savings Account (HSA). Flexible Spending Accounts (FSA). Retirement savings plan. Personal paid time off. Paid holidays and company‑wide wellness day off. Paid time off to volunteer at nonprofit organizations. Pet friendly office environment. Commuter benefits. Group pet insurance. On‑the‑job training and skills development. Employee Assistance Program (EAP). Job Location: Remote – Canada. Salary: $40,000.00 – $60,000.00 per annum (Toronto, Ontario, Canada). #J-18808-Ljbffr