Field Automation Technician

1 month ago


Oakville, Canada ProMach Full time
You can be creative. Mechanical marvel. Customer service authority. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. p>

ProMach is the developer of the industry-leading Zarpac Performance Index manufacturing performance improvement software. We are seeking a Systems Integrator to be part of our team of software integrators responsible for integration, installation, commissioning, and support of our software suite at client sites. In this role, you will work from our Oakville, Ontario office, and it includes international travel.

  1. Auditing and reading PLC code and extracting the audited data.
  2. Support of the ZPI line of software products as well as general troubleshooting of the software, OPC, and PLC.
  3. Use various interfaces to collect the data points to update information and track information within the ZPI program.
  4. Interact on a regular basis with the customer through various communication channels, including onsite visits to verify the program compatibility and accuracy, as well as supporting end user questions.
  5. Act as a key point of contact for customer support.


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