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Technical Solutions Consultant, Applied AI, Contact Center AI
1 month ago
corporate_fare Google place Waterloo, ON, Canada
MidExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
Minimum Qualifications:- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 5 years of experience in solution engineering and 3 years of experience in stakeholder management, professional services, or technical consulting.
- 3 years of experience in prototyping new functionality with code (Python).
- Experience with all phases of a Machine Learning project delivery from data collection to production deployment at scale.
- Experience building solutions with Conversational AI technology (chatbots or voicebots).
- Master's degree in Engineering, Computer Science, or related technical fields.
- Certification in Machine Learning.
- Experience building, integrating, and deploying complex Contact Center solutions.
- Excellent leadership and influencing skills in the application of AI or Machine Learning.
The Google Cloud Applied AI team focuses on innovating and developing industry solutions within top industries of cloud, including telco, healthcare, retail, media and entertainment, finance, manufacturing, gaming, and public services. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future businesses of all sizes using technology to connect with customers, employees, and partners.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical
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