Bilingual Senior Claims Specialist
4 weeks ago
Bilingual Senior Claims Specialist - Personal Lines Zurich Canada is seeking a Bilingual Senior Claims Specialist to handle low‑to‑moderate personal and commercial line claims across Montreal, Waterloo, and Calgary. This hybrid role reports to the Claims Manager – Personal Lines. The Opportunity We are a values‑driven insurance provider committed to diversity, inclusion, and continuous improvement. We offer a supportive environment where your voice matters. What you will do Document claims files and update data in compliance with best practices. Determine liability by gathering and analyzing facts, applying law, and establishing negligence principles. Verify coverage and assess whether the loss falls within policy limits. Develop case strategy, evaluate claims, and manage resolution timelines. Establish and review reserves within authority limits. Calculate damages and negotiate settlements within authorized boundaries. Maintain quality standards and timely customer communication. Manage expenses through approved vendor networks and contractor scopes. Ensure legal compliance with state and federal regulations. Refer claims to sub‑rogation and fraud teams when appropriate. Provide risk insight and trends to business units. Safeguard confidential claims information. Pursue professional development and stay current in the industry. Required Qualifications Education & Experience: Bachelor’s degree and 3+ years in claims or insurance OR Zurich Certified Insurance Apprentice with an associate degree and 3+ years OR Completion of Zurich Claims Training Program and 3+ years experience OR High school diploma and 5+ years experience Essential Skills and Requirements: Bilingual in French & English. Must hold and maintain required adjuster license(s). Knowledge of insurance regulations, markets, and products. Microsoft Office proficiency. Fluency in English for internal and external communications outside Quebec. Preferred Qualifications Effective verbal and written communication. Strong analytical, critical‑thinking, and problem‑solving skills. Solid time‑management, prioritization, and multi‑tasking abilities. Team collaboration and cross‑functional relationship building. Adept at explaining complex financial or actuarial concepts. Understanding of reserving processes for moderate claims. Negotiation strategy development and execution. Customer/client interaction nuance awareness. Ability to present resolution proposals to stakeholders. About Us Zurich Canada is part of the global Zurich Insurance Group. With over 500 employees across Canada, we serve a diverse portfolio of mid‑to‑large enterprises and provide comprehensive insurance solutions. We are committed to diversity, inclusion, and creating a welcoming workplace. #J-18808-Ljbffr
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Bilingual Senior Claims Specialist
4 weeks ago
Alton, Canada Zurich Canada Full timeBilingual Senior Claims Specialist - Personal LinesJoin Zurich Canada as a Bilingual Senior Claims Specialist in the Personal Lines Auto function, based in Montreal, Waterloo or Calgary.Reporting to the Claims Manager, Auto Personal Lines, you will handle single and multi‑party personal or commercial line claims of low to moderate exposure and complexity....
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Alton, Canada Bilingual Source Full timeBilingual Customer Success and Training Specialist (French required) Introduction Are you fluent in French and passionate about education? Our client is looking for a calm, reliable, and collaborative Bilingual Customer Success and Training Specialist to support educators and districts across Canada. This role is ideal for someone who values structured work,...
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Bilingual Auto Claims Specialist
4 weeks ago
Alton, Canada Zurich Canada Full timeA leading insurance provider in Southwestern Ontario seeks a Bilingual Claims Specialist for Personal Lines. This full-time role includes managing personal or commercial line claims with a customer-focused approach. Candidates should have relevant insurance experience and be bilingual in English and French. The position is hybrid, allowing work flexibility...
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Senior Claims Specialist
4 weeks ago
Alton, Canada Zurich Insurance Full timeSenior Claims Specialist - Personal Lines Join to apply for the Senior Claims Specialist - Personal Lines role at Zurich Insurance. The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? If you have experience in Auto claims and are looking for a new challenge, we would love to hear from...
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Bilingual Claims Specialist
4 weeks ago
Alton, Canada Zurich Canada Full timeBilingual Claims Specialist - Personal LinesThe OpportunityAre you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.Zurich Canada is currently seeking...
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Bilingual Senior Claims Specialist
3 weeks ago
Alton, Canada Zurich Insurance Company Full timeThe Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in Auto claims, and are looking for a new challenge,...
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Senior Claims Specialist
4 weeks ago
Alton, Canada Zurich Canada Full timeOverview Senior Claims Specialist - Personal Lines. Zurich Canada is looking for a Senior Claims Specialist - Personal Lines Auto in either Montreal, Waterloo or Calgary. Reporting to the Claims Manager, Auto Personal Lines, you will handle single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific...
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Alton, Canada Bilingual Source Full timeBilingual Customer Success and Training Specialist (French required) Introduction Are you fluent in French and passionate about education? Our client is looking for a calm, reliable, and collaborative Bilingual Customer Success and Training Specialist to support educators and districts across Canada. This role is ideal for someone who values structured work,...
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Senior Specialist, Accident Benefits Claims
4 weeks ago
Alton, Canada Heartland Farm Mutual Inc. Full timeSenior Specialist, Accident Benefits Claims Waterloo, ON, Canada Job Description Posted Thursday, September 25, 2025 at 4:00 AM At Heartland Mutual Insurance, we’re more than just a company — we’re a community. Proudly rooted in Ontario and Nova Scotia, we’re driven by a bold vision: to be the Best Mutual. Our team of passionate professionals...
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Senior Auto Claims Specialist – Personal Lines
4 weeks ago
Alton, Canada Zurich Canada Full timeA leading insurance provider is seeking a Senior Claims Specialist - Personal Lines to manage auto claims efficiently while delivering exceptional service. The position is hybrid and based in Canada, requiring strong judgment and negotiation skills, along with a background in insurance. The ideal candidate will have a Bachelor’s Degree and several years of...
