Manager, Personal Insurance

Join to apply for the Manager, Personal Insurance role at Cowan Insurance Group4 days ago Be among the first 25 applicantsJoin to apply for the Manager, Personal Insurance role at Cowan Insurance GroupGet AI-powered advice on this job and more exclusive features.Cowan Insurance Group is looking for a Personal Insurance Manager to join our team Reporting to the Director, Personal Insurance, the Manager will be responsible for the development and effective and efficient operation of a team consisting of Personal Insurance Account Managers. The Manager will be involved in the development of processes and implementation within the team, providing day to day guidance and leadership, and ensuring accuracy and service levels are met. This individual will work with the Director to identify gaps in efficiency and enhance the overall client experience.What You Will DoLead, guide and motivate your team through effective communications, coaching, training and developmentFoster a work environment that encourages individual and team successEffectively manage workloads and monitor through regular quality review exercises to ensure the team is adhering to established service and quality standardsComplete monthly statistical analysis and reporting on key metricsDetermine areas of improvement for employees, providing additional training as neededWork with other leaders on the team to set key team strategic initiatives and metrics to support the overall corporate business planMaintain key relationships and collaborate with representatives from various markets related to personal insuranceRegularly share market information including industry/coverage trends with direct reports and other colleagues to stay ahead of the curveWhat You Will BringRIBO licensed requiredCAIB OR CIP designation (or working towards designation) would be an assetPrevious insurance experience and previous management/leadership experience an assetBusiness acumen (strategic thinking, business knowledge, solution oriented)Decision-making and disciplined execution (thoughtful decision-making, accountability)Teamwork and collaborationPersonal effectiveness (integrity, adaptability, resilience, results-driven, self-development)Strong problem-solving abilitiesClient- focused and results-driven with a collaborative approachStrong communication (verbal/written), negotiation and interpersonal skillsAbility to multi-task, be flexible, and move from one priority to another while maintaining a high level of accuracy and attention to detailExperienced in navigating team changes and handling changes confidentiality and with easeWho We AreProudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027What sets us apart?Be In Good CompanyIntegrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.Challenge your thinkingYou're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.Grow togetherWe believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.Benefits And PerksCompetitive salaryParticipate in our comprehensive benefits plan on day one — no waiting periodCompany-matched Retirement Savings PlanCompany-paid training and development coursesCommunity involvementHybrid work environmentAre you interested?Please ApplyThis position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, sexual orientation.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesInsuranceReferrals increase your chances of interviewing at Cowan Insurance Group by 2xSign in to set job alerts for “Insurance Manager” roles.General Manager (Hospitality, Event Centre)Area Manager of Operations - Western OntarioEngineering & Continuous Improvement ManagerProduct Operations Manager - Voice of the CustomerWe’re unlocking community knowledge in a new way. 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