Senior Business Intelligence Analyst

SummaryWe are currently looking for a new Senior Business Intelligence Analyst to join our Business Intelligence team in one of our Vancouver, Calgary, or Toronto locations. Some exceptions for remote work in Canada may apply.What your team doesOur Business Intelligence team is part of the larger Data & AI group. Together, we’re focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible at Clio. You will help our business grow, help our customers succeed, and continuously improve the way we operate.Who you areWe aren’t looking for just any traditional Business Intelligence Analyst to join this team. We’re looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We’re looking for an innovator and a thought leaderWhat you’ll work onPartnering with the Accounting and Finance teams to identify sources of truth for reporting on transaction volume, revenue and other information around a transaction lifecycle such as refunds, chargebacks et;.Using internal sources and external payment provider data - reconciling payments and Clio revenue to have our own source of truth outside of reporting from external providerPartnering with stakeholders, self-serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutionsStandardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the businessCreating and editing data models for users to answer business questions and optimize queries and reports for performanceEffectively communicating findings and feedback to technical and non-technical stakeholdersWorking with the Business Intelligence Manager to govern our BI environment to empower our self serve stakeholders leveraging data and dashboardsWorking with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision makingWhat you may haveAn undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.)6+ years applied experience in business intelligence and/or data modelingProficiency in database modeling, SQL, and data warehousing principlesProficiency with data visualization and data storytellingAn understanding or familiarity of SaaS business metrics such as MRR, churn etcA passion for understanding data and to figure out the root cause of a metric trending below targetProven experience with one or several cloud based business intelligence tools, incl. Tableau, PowerBI, and LookerExcellent written and verbal communication skillsA drive to find the root of the problem and a passion for establishing gold standard in SoT reportingDemonstrate a keen interest in improving your craft by using AIHave experience working with Redshift or other cloud data warehousesAre an expert translating technical solutions to non-technical stakeholdersHave experience with dbt as a data transformation toolBenefitsCompensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.Competitive, equitable salary with top-tier health benefits, dental, and vision insuranceHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor DaysFlexible time off policy, with an encouraged 20 days off per yearRRSP matching and RESP contributionClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsThe full salary range for this role is $100,300 to $118,000 to $135,700 CAD. Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.Diversity, Inclusion, Belonging and Equity (DIBE) & AccessibilityOur team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.Learn more about our culture at clio.com/careersDisclaimer: We only communicate with candidates through official @clio.com email addresses. #J-18808-Ljbffr