IT Senior System Administrator
2 weeks ago
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax, we take this seriously, which is why we invest tirelessly in developing our people to realize their full potential.
We welcome applications from everyone and are firmly committed to diversity, equity, and inclusion in the workplace, taking pride in ensuring every member of our team feels empowered.
The incumbent is responsible for the daily operation of various infrastructure services and systems to ensure stability, accessibility, performance, and security. The main skills sought concern Microsoft products such as Windows Server 2008 and above, Microsoft Azure, Exchange 365, Active Directory, as well as VMWare and WVD virtualization technologies. b>
- Daily operation of infrastructure services and systems to ensure their stability, accessibility, performance, and security.
Tasks:
- Support for all incidents and requests sent by the Help Center team, processing these in connection with our SLOs.
- Provide 3rd level technical assistance to IT technical support staff as well as necessary assistance in resolving complex problems.
- Monitor and ensure tactical management at the operational and infrastructure services level (backup, recovery, archiving, replication, network, servers, virtualization, storage, security patches, etc.).
- Ensure proactive management of services and systems through maintenance, monitoring, and automation tools.
- Manage the identity and access service for our IT accounts according to customer needs and IT standards.
- Management of IT hardware assets for our infrastructure in the server rooms and the Data Center.
Azure Expertise:
- Configure and manage Azure resources, including virtual machines, virtual networks, application services, storage, backups, and patch management.
- Manage Azure resource groups and access control.
Delivery of initiatives and projects:
- Work closely with the Project and Developer teams on our projects.
- Help formulate the plan for change management and ensure its execution.
- Take charge and deliver special initiatives as Senior Administrator.
- Produce installation, operation, and support guides for the technologies for which he is responsible.
- Document possible solutions or resolutions during 3rd level technical assistance.
- Promote uniform expertise within the team through cross-training of other group members.
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