Analyst, Tier II Network Operations Center

4 weeks ago

Halifax, Canada Cogeco Connexion Full time

Tier II NOC Analyst Job Type: Regular – 3rd Shift (12:00 am–8:30 am) About Breezeline Breezeline is a dynamic, innovative company providing Internet, TV, and Voice services. We serve over 1.7 million homes across 13 states and are a subsidiary of Cogeco Communications. Summary The Tier II NOC Analyst is responsible for 24/7/365 monitoring, fault detection, and initial incident response for our critical network, server, and application infrastructure. This role serves as the first line of defense, proactively identifying, analyzing, and escalating network issues to ensure maximum system uptime and performance for our internal and external customers. Essential Duties and Responsibilities Manage RF, video, and redundant circuit issues. Maintain accurate records in a variety of tracking resources. Monitor switching, digital, optical, and associated telecommunications equipment. Perform initial triage of issues in switching, digital, optical, and other technologies. Develop extensive knowledge of Breezeline products and services, including carrier, fiber, and all commercial and residential offerings. Collaborate with all Cogeco business units as needed. Provide Single Point of Contact duties for high‑risk & service‑impacting events. Open and refer Trouble Tickets to the appropriate level of support. Escalate network issues both internally and externally. Interface with customers, engineers, vendors, and technicians to resolve trouble reports. Benefits Competitive salary Medical coverage (including prescription and vision plans) Dental coverage Life Insurance (1× salary at no cost to employee) Long‑ and short‑term disability insurance (no cost to employee) Voluntary employee, spousal, and child life insurance Company‑recognized holidays with additional floating holidays Paid Time Off (PTO) programs Comprehensive flex work policy 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) Employee bonus plan participation Cogeco Stock Purchase Plan participation Complimentary and discounted broadband services (for those in our service area) Tuition reimbursement Headspace membership LinkedIn Learning subscriptions for select colleagues Location: Aiken, SC For accommodation requests, contact inclusion@cogeco.com #J-18808-Ljbffr

  • NOC Tier II Data Services Support

    2 days ago

    Halifax, Nova Scotia, Canada Eastlink Full time $80,000 - $120,000 per year

    NOC Tier II Data Services SupportDesignated office:Eastlink5844 Macara Street,Halifax, NSThis position is:On-site - working all 5 days per week in the Office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia.  We take great pride in being a leader in delivering creative competitive, customer focused...

  • Network Analyst

    2 weeks ago

    Halifax, Canada IMP Group Full time

    **Network Analyst**: **Requisition ID**:1800** **Why Choose IMP Aerospace & Defence**: IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our...

  • Service Desk Tier 1 Analyst

    4 days ago

    Halifax, Canada Grant Thornton LLP Full time

    **Service Desk Tier 1 Analyst** Office Location **Halifax, NS (Downtown)** Alternate Location Req # **8517** **Who we are** You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're...

  • Data Analyst II

    1 week ago

    Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ThermoFisher Scientific Full time

    A leading healthcare research company in Vancouver seeks a Data Analyst II to manage research data, conduct statistical analyses, and support multiple projects within the Patient-Centered Research group. Ideal candidates will hold a Master's degree or equivalent, possess strong SAS and R programming skills, and have at least three years of relevant...

  • Network Analyst

    1 week ago

    Halifax, Canada Government of Nova Scotia Full time

    **Competition**: #42851 **Salary**: $2,653.85- $3,231.58 Bi-Weekly / $69,000.10 - $84,021.08 Annually (PR 14) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union...

  • Service Desk Tier 1 Analyst

    4 days ago

    Halifax, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...

  • NOC Tier II Data Services Support

    2 days ago

    Halifax, Nova Scotia, Canada Eastlink Full time $60,000 - $100,000 per year

    Designated office:Eastlink5844 Macara Street,Halifax, NSThis position is:On-site - working all 5 days per week in the OfficeEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and...

  • Service Desk Tier 1 Analyst

    2 days ago

    Halifax, Canada Doane Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like...

  • Technical Operations Analyst

    1 week ago

    Halifax, Nova Scotia, Canada Davies Full time $47 - $50

    Technical Operations Analyst - 4 months contract with possibility of extensionApplication Deadline: 31 October 2025Department: ITEmployment Type: Fixed Term - Full TimeLocation: HalifaxReporting To: Mark ScottCompensation: $ $50.00 / hourDescription Our Story Imagine being part of a team that's not just shaping the future but actively driving it. At Davies...

  • Field Support Analyst

    1 week ago

    Halifax, Canada Halifax Regional Municipality Full time

    **Job Posting** - Reporting to the Manager Client Services, this position is responsible for the resolution, tracking and follow-up of incidents and service requests received via HRM’s ticketing system. The position will provide desktop/ laptop/ tablet, mobile computing, cabling and telephony support, repair and installation to end users and will be...