Retail Shift Leader

2 weeks ago


Hamilton, Canada Canna Cabana Full time

Apply for the Retail Shift Leader role at Canna Cabana. Responsibilities Perform all shift‑leader duties as needed. Assist store management in supervising and facilitating daily operations. Open and close the store according to operational hours. Oversee store responsibilities in the absence of SM or ASM, and seek management assistance when needed. Manage key personnel on shift and resolve customer service issues promptly. Provide direction, guidance, and instruction to all shift leaders as required. Ensure store conditions consistently uphold established standards. Assist in maintaining adequate staffing levels to meet business needs. Act as the sales and customer‑service leader when SM/ASM are absent. Greet and assist customers in a manner that models exemplary conduct for staff. Ensure compliance with company policies and relevant legislation. Handle customer complaints, escalating to the appropriate individual as necessary. Maintain adherence to health, safety, and security regulations on shift. Achieve sales targets and store‑level KPIs. Ensure employees on shift actively pursue sales goals. Balance store floats and complete daily deposits. Oversee inventory management and be accountable for inventory processes on shift. Maintain possession of store keys per the signed retail key‑holder agreement. Complete 100% of e‑learning courses on the company portal within the first month. Perform other duties as required. Qualifications Completion of high school and college/CEGEP or equivalent technical training. Demonstrated sales and service orientation. Valid CannSell certification (per AGCO). Clean and clear police background check. Availability to work any shift based on business needs (Monday‑Sunday). Ability to work nights, holidays, weekends, and at different locations. Minimum of 2 years’ work experience in retail; cannabis industry experience preferred. Excellent time‑management and prioritizing skills. Ability to train and motivate staff. Basic office administration skills; proficiency with Microsoft Office. Strong customer‑service, troubleshooting, and communication skills. High level of teamwork and team‑building ability. Adaptability to change and a professional, responsive, positive work attitude. Understanding of health and safety legislation. Core Competencies Decision making Accountability Communication Leadership Planning and organizing Client / customer focus Integrity Reliability Initiative Working Conditions Manual dexterity required to use desktop computers and peripherals. Flexible schedule; weekends and evenings may be required. Lifting, moving or manipulating objects up to 10 kg. Some travel may be required for business needs. Why You Should Apply Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry. Significant growth, learning, and experience opportunities. Unlimited bonus earning potential. #J-18808-Ljbffr


  • Retail Shift Leader

    2 weeks ago


    Hamilton, Canada Canna Cabana Full time

    Overview: The **Shift Leader** will report to the Store Manager and will be responsible for assisting the store management team in supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff supervision on the shift and, in the absence of the Store Manager (“SM”), the...

  • Retail Shift Leader

    3 weeks ago


    Hamilton, Canada Canna Cabana Full time

    Retail Shift Leader at Canna Cabana The Shift Leader will report to the Store Manager and is responsible for supervising and facilitating the daily operations of the store, ensuring staff supervision, customer satisfaction, service quality, store maintenance, and health and safety compliance. Job Types Part-time, Permanent Responsibilities Perform shift...

  • Retail Shift Leader

    2 weeks ago


    Hamilton, Canada Canna Cabana Full time

    Overview: **Location**:Upper James - Unit 250 1508 Upper James Street Hamilton, Ontario L9B 1K3 Canada **Job Types**: Part-time, Permanent **Canna Cabana** is actively seeking **Part-Time** **Shift Leaders**who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part...

  • Retail Shift Leader

    2 weeks ago


    Hamilton, Ontario, Canada Canna Cabana Full time $60,000 - $90,000 per year

    OverviewCanna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.ResponsibilitiesProvide assistance to store management in supervising and facilitating the daily operations of...

  • Retail Shift Leader

    2 weeks ago


    Hamilton, Canada Canna Cabana Full time

    A leading cannabis retailer is seeking a Retail Shift Leader in Hamilton, Ontario. Candidates should possess a valid CannSell certification, substantial retail experience, and excellent customer service skills. The role involves supervising staff, managing daily operations, and ensuring compliance with company policies. The position offers significant growth...


  • Hamilton, Canada Kitchen Stuff Plus Inc. Full time

    Join a dynamic team at a leading Canadian retailer known for its modern and affordable home solutions. As a Part-Time Shift Leader, you will play a crucial role in supervising sales operations, mentoring staff, and delivering exceptional customer service. This position offers the chance to thrive in a supportive and inclusive environment where your...


  • Hamilton, Canada Kitchen Stuff Plus Inc. Full time

    Join a dynamic team at a leading Canadian retailer known for its modern and affordable home solutions. As a Part-Time Shift Leader, you will play a crucial role in supervising sales operations, mentoring staff, and delivering exceptional customer service. This position offers the chance to thrive in a supportive and inclusive environment where your...

  • Shift Leader

    1 week ago


    Hamilton, Canada Kitchen Stuff Plus Full time

    Our People Drive Our Business Your career with us could start today! great stuff! great prices! great people! PART TIME SHIFT LEADER great reasons! At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop...

  • Shift Leader

    2 days ago


    Hamilton, Canada Kitchen Stuff Plus Full time

    Our People Drive Our Business Your career with us could start today! PART TIME SHIFT LEADER great reasons! At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and...

  • SHIFT LEADER

    3 weeks ago


    Hamilton, Canada Kitchen Stuff Plus Inc. Full time

    PART TIME SHIFT LEADER At Kitchen Stuff Plus, we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and...