Digital Delivery Manager – Salesforce, Sales Enablement and Automation
3 weeks ago
Digital Delivery Manager – Salesforce, Sales Enablement and Automation (SEA) group Application deadline: December 4th, 2025 Location: Ottawa, Ontario (Hybrid – 3 days in office; permissible from other community hubs). Employment type: Permanent, full-time. Compensation: Manager Technology Delivery 19 (Manager): $109,810–$146,413 annually plus performance‑based incentive. Role overview: Lead the design, development, support, and operations of Salesforce, Sales Enablement, and Automation solutions within the SEA team. Oversee end‑to‑end transformation life‑cycle, manage a cross‑functional technology team, and align business and technology initiatives with EDC’s digital roadmap. Drive delivery across multiple projects, prioritizing, unblocking, meeting timelines and budgets. Maintain expertise in process automation technologies such as ServiceNow, Salesforce, RPA, AI, and integration. Champion scalable, maintainable, and secure development practices; enforce code reviews, architectural decisions, and CI/CD health. Lead, coach, and grow a team of developers, release managers, testers, and support analysts – providing feedback, career growth, and performance reviews. Manage vendor contracts and relationships. Collaborate with product, design, and business teams to align on goals, scope, and timelines. Contribute to strategic planning and technology vision, aligning with corporate roadmap. Manage SEA team delivery budget (headcount, cloud/tooling, consultants, vendor contracts). Serve as thought leader in process automation, including AI and agentic models. Build and support EDC’s AI models and agentic AI initiatives. Post‑secondary degree in engineering, business or related field. Minimum 10 years’ hands‑on experience in process automation technology. Minimum 3 years’ experience as a Delivery Manager or similar, overseeing technical staff or project teams. Demonstrated ability to lead diverse, cross‑functional teams and foster an inclusive culture. Advanced knowledge of AI, particularly agentic AI. Knowledge of integration services. Experience managing a delivery budget end‑to‑end. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple priorities in a fast‑paced environment. Strong analytical and problem‑solving skills. Fluency in English and French (bilingual). Hands‑on experience creating AI models. Eligibility: Candidates must be Canadian citizens or permanent residents with legal right to work in Canada, meet security screening requirements, and meet all essential criteria. The position is open to those whose applications are received by the closing date. EDC's Commitment to Employment Equity: Export Development Canada is dedicated to fostering employment equity and building a diverse workforce. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. We are committed to providing accommodations as needed. #J-18808-Ljbffr
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Salesforce Delivery Lead
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Halifax, Canada Export Development Canada | Exportation et développement Canada Full timeA federal agency in Canada is seeking a Digital Delivery Manager to lead and oversee Salesforce, Sales Enablement, and Automation initiatives. The role demands strong leadership skills and extensive experience in process automation technology. Ideal candidates will have a post-secondary degree, bilingual fluency, and the ability to manage complex projects...
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Salesforce Delivery Lead
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada TTEC Digital Full timeSalesforce Technical Architect Join to apply for the Salesforce Technical Architect role at TTEC Digital. We are seeking a Salesforce Architect to join our growing Salesforce Practice. This is a full‑time, 100% remote opportunity. The Architect drives the technical side of integrated solutions for our clients, collaborating with management, operations,...
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